Write a review

Newsletter

Go to business site

Santander: Basic current account reviews

Name: Basic current account
Rating: 4.36 (333 reviews)

View other Santander products

4.36

Based on 333 reviews, last reviewed 7th Jun 2026

22% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

53%

20%

13%

11%

Latest highest rating:

5

Trustworthy banking Always felt protected with Santander, a bank that truly looks out for you. Customer service is top notch online. They will always double check when yo... Read more Reviewed on: 7th June 2026

Latest lowest rating:

2

The current account does everything you need it too... The current account does everything you need it too the main issue is the complete lack of people available to see in branch. By the time you have com... Read more Reviewed on: 16th April 2026

Read all reviews Write a review

About this product

The Santander Basic current account is for people who’ve been turned down for another current account, have a poor credit history, or are new to the UK for work or study.

The Basic current account has a contactless debit card, basic banking facilities, mobile banking as well as no fees for using Santander cash machines abroad.

Santander Basic account reviews help you find out what it’s really like to be a customer. If you’ve used Santander before, you can also leave a review and share your experience.

Review Santander: Basic current account now

Help others make smarter decisions by sharing your own experience.

Write a review

Santander Basic current account reviews (333)

Excellent service all round

I have been with Santander for about 10 years now and they have been available for any issues and resolved them straight away. I completely trust them and their customer service. It is easy to recommend them Reviewed on: 23rd January 2026

Customer for Santander over 15 plus years highly r...

Customer for Santander over 15 plus years highly recommend their account Reviewed on: 22nd January 2026

Very easy to get when I needed an extra account sett...

Very easy to get when I needed an extra account setting up, happy to help and get app set up too Reviewed on: 22nd January 2026

Great Service from Santander

Santander has a very good customer relation with everyone. Staff are also very friendly,helpful and go out of their way to oblige your every need and requirement I always highly recommend Santander to everyone. Reviewed on: 22nd January 2026

I have no problem with this bank reveie

I have no problem with this bank Reviewed on: 22nd January 2026

Standard current account for everyday purchases

Standard current account for everyday purchases Reviewed on: 3rd October 2025

I have been a Santander customer since it was Abbey...

I have been a Santander customer since it was Abbey National and it has never let me down. The staff are always pleasant and helpful. They are my go-to for any financial advice. The online and mobile banking service is excellent too and very easy to navigate for an oldie like me. Reviewed on: 14th June 2025

Very satisfied, Santander have always been great in...

Very satisfied, Santander have always been great in terms of service. Reviewed on: 12th June 2025

. recommended

I have recommended the account to my mum and she opened one Reviewed on: 22nd April 2025

The only problem sorted instantly

Just very helpful and the cashback, the only time it failed one quick call and it was sorted on the spot. Reviewed on: 21st April 2025

Do you have a different Santander product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

FlexAccount
from Nationwide 4.60 from 1098 reviews
Current account
from Zopa 4.83 from 6591 reviews
Student Current Account
from Lloyds Bank 4.16 from 6 reviews

Want to see more from Santander?

Cash ISA
from Santander 4.35 from 81 reviews
Choice Current Account
from Santander 4.28 from 22 reviews
Zero Credit Card
from Santander 4.25 from 21 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub