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Santander: Basic current account reviews

Name: Basic current account
Rating: 4.12 (331 reviews)

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4.12

Based on 331 reviews, last reviewed 17th Apr 2026

1900% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

53%

20%

13%

11%

Latest highest rating:

5

All the team at Santander Tunbridge Wells are amazing All the team at Santander Tunbridge Wells have been amazing over the last 7 months, helping us to settle a relatives estate. They were always helpful... Read more Reviewed on: 17th April 2026

Latest lowest rating:

2

The current account does everything you need it too... The current account does everything you need it too the main issue is the complete lack of people available to see in branch. By the time you have com... Read more Reviewed on: 16th April 2026

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About this product

The Santander Basic current account is for people who’ve been turned down for another current account, have a poor credit history, or are new to the UK for work or study.

The Basic current account has a contactless debit card, basic banking facilities, mobile banking as well as no fees for using Santander cash machines abroad.

Santander Basic account reviews help you find out what it’s really like to be a customer. If you’ve used Santander before, you can also leave a review and share your experience.

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Santander Basic current account reviews (331)

Very easy to get when I needed an extra account sett...

Very easy to get when I needed an extra account setting up, happy to help and get app set up too Reviewed on: 22nd January 2026

Great Service from Santander

Santander has a very good customer relation with everyone. Staff are also very friendly,helpful and go out of their way to oblige your every need and requirement I always highly recommend Santander to everyone. Reviewed on: 22nd January 2026

I have no problem with this bank reveie

I have no problem with this bank Reviewed on: 22nd January 2026

Standard current account for everyday purchases

Standard current account for everyday purchases Reviewed on: 3rd October 2025

I have been a Santander customer since it was Abbey...

I have been a Santander customer since it was Abbey National and it has never let me down. The staff are always pleasant and helpful. They are my go-to for any financial advice. The online and mobile banking service is excellent too and very easy to navigate for an oldie like me. Reviewed on: 14th June 2025

Very satisfied, Santander have always been great in...

Very satisfied, Santander have always been great in terms of service. Reviewed on: 12th June 2025

. recommended

I have recommended the account to my mum and she opened one Reviewed on: 22nd April 2025

The only problem sorted instantly

Just very helpful and the cashback, the only time it failed one quick call and it was sorted on the spot. Reviewed on: 21st April 2025

Reliable bank for current accounts

I find santander to be a reliable bank and I have help current accounts with them for years. In general the accounts with cashback are value for money but I would prefer options for accounts without monthly fees but with some benefits Reviewed on: 18th April 2025

I find the online banking app easy to use and staff...

I find the online banking app easy to use and staff in branch extremely helpful the downside is our branch is one which is to close which is very disappointing Reviewed on: 16th April 2025

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