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Santander: 123 Current Account (discontinued) reviews

4.16
Based on 1,241 reviews, last reviewed 18th Mar 2025
700% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
55%
See only 4 star reviews
27%
See only 3 star reviews
8%
See only 2 star reviews
4%
See only 1 star reviews
6%

Latest highest rating:

5

Whenever I have had an issue they have been quick to... Whenever I have had an issue they have been quick to resolve, make good money back on the of the rewards Reviewed on: 18th March 2025
Jemma W's avatar
Jemma W

Latest lowest rating:

2

No longer worth it since benefits slashed No longer worth it since benefits slashed Reviewed on: 4th March 2025
OctarinePaul's avatar
OctarinePaul

About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Santander 123 Current Account (discontinued) reviews (1241)

Review of the Santander, 123 Current Account (discontinued):

WOULD NOT RECOMMEND SANTANDER

2
4 times I had problems with debit card. Santander very slow to react and lengthy phone calls required to resolve situation. Refused to take any responsibility for their own errors and rude attitude. Reviewed on: 15th February 2024

Whenever I have had an issue they have been quick to...

5
Whenever I have had an issue they have been quick to resolve, make good money back on the of the rewards Reviewed on: 18th March 2025

No longer worth it since benefits slashed

2
No longer worth it since benefits slashed Reviewed on: 4th March 2025

Very reliable and banking system

5
Very reliable and banking system Reviewed on: 3rd March 2025

Reliable and have been using them for years.

4
Reliable and have been using them for years. Would appreciate more competitive interest rates. Reviewed on: 3rd March 2025

Better than the Edge for my circumstances

4
I went from a current account with no benefits to this one. I would always get around £20-30 back in interest and cashback which always more than covers the fee. The main downside is the the rate of return is less with reduced cashback and higher fees. I have worked it out that based on my spending I am still better off sticking with this account rather than switching to the Edge account Reviewed on: 1st March 2025

Account Support

5
Fraudulent activity has been brought to my attention by the bank and resolved immediately Reviewed on: 1st March 2025

Helpful Banking

4
Have banked with them since I was 16, one of the few accounts that only require a minimum of £500 per month being deposited, which makes it accessible to most people. Branch staff are always really helpful. They also have good online and app banking. Reviewed on: 26th February 2025

Good customer service in branch helping with paying...

5
Good customer service in branch helping with paying in a cheque Reviewed on: 26th February 2025

good range of cashback options and good app

5
good range of cashback options and good app Reviewed on: 26th February 2025

Excellent account shame it’s ended

5
Excellent account just a shame it’s not available anymore. Easy to access and good interest on account balance. Online services great new app not so great. Reviewed on: 26th February 2025

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