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Santander: Everyday Current Account reviews

3.71
Based on 165 reviews, last reviewed 2nd Jul 2025
50% decrease in 5 star reviews
in the past 90 days
80% decrease in 1 star reviews
in the past 90 days
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2%
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14%

Latest highest rating:

5

I've used Santander for years - they're easy account... I've used Santander for years - they're easy accounts to use with no fancy extra frills (unless you want them), and they just do what they say on the ... Read more Reviewed on: 12th June 2025
Natalie's avatar
Natalie

Latest lowest rating:

1

Unhelpfull and Heartless We have had a joint account with Santander 13 years, it's our main bank account, never been overdrawn and always several thousand in credit, now retir... Read more Reviewed on: 2nd July 2025
Tony's avatar
Tony

About this product

The Santander Everyday Current Account has no monthly fee and can be managed online or via the app.

Being a Santander Everyday Current Account customer also gives you access to Santander Boosts rewards and if you’re eligible, the Santander Edge credit card.

Santander Everyday Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Santander before, you can also leave a review and share your experience.

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Santander Everyday Current Account reviews (165)

Unhelpfull and Heartless

1
We have had a joint account with Santander 13 years, it's our main bank account, never been overdrawn and always several thousand in credit, now retired we needed a debit card to facilitate cash withdrawl, went on the Santander on line banking site, no mention of debit card or how to get one, rang Santander, they told me I can't request one on line or over the phone, the conversation was that I needed to download the Santander App or visit a branch, I don't do banking on the phone, I know many do but I don't trust it, I enphasised that I can apply for a mortgage on line, I can take out Credit cards, open accounts make payments of thousands of pounds, yet I cant get a debit card for use on my own account, Santander told me I had to go to a branch, Santander continually close branches, making them further and further away for many, their actions are detrimental and discrimitary to the elderely, the disabled and those who are of limited resources and cannot drive, for us to visit a Santander Branch is a mornings outing if driving, best part of a day by public transport, for us both to go by public transport would cost around £30. I have now recied a letter of Deadlock following my complaint, stating Santander have done nothing wrong, is Santander stupid or just plain heartless and uncaring. Reviewed on: 2nd July 2025

I've used Santander for years - they're easy account...

5
I've used Santander for years - they're easy accounts to use with no fancy extra frills (unless you want them), and they just do what they say on the tin. The customer service is excellent and I have no complaints about them at all. Reviewed on: 12th June 2025

Excellent Santander service.

5
I've been with Santander for over 15 years and have been very happy with both the online and branch services. The Santander online app is excellent, allowing me to do my banking at any time of day. The High Street branch is open 6 days a week and the staff are very friendly and understanding of my needs. Excellent service all round. Reviewed on: 19th April 2025

It is okay but Santander has less offers than other...

2
It is okay but Santander has less offers than other banks Reviewed on: 18th April 2025

Bring back current account interest

5
Their app and online banking are easy to use and I can do everything I need without going to a branch or phone. I miss the 123 account which paid 3% interest on £10k I always kept my account above this and received a nice little earner plus more from payments of bills by direct debit. The Edge account is not as good. Bring back interest on current accounts. Reviewed on: 16th April 2025

Santander - service

5
Easy to use mobile banking app keeps everything in one place. Chat option very useful for questions. Reviewed on: 2nd April 2025

I’ve used Santander for years it’s very reliable

4
I’ve used Santander for years it’s very reliable Reviewed on: 2nd April 2025

Good all rounder

4
I have had the everday current account since my 123 account transitioned into it. I think the offers, updates and communication are all really good - and they try to keep the interest rate competitive on savings. I also like the way you can set tailored alerts for transactions / totals / thresholds etc Reviewed on: 2nd April 2025

Great, been with them for years.

5
Great, never had any issues with them. Even opened up a junior ISA with them. Reviewed on: 2nd April 2025

Really bad

1
Really bad and ineffective customer service, unhelpful at best so changing bank. Reviewed on: 19th March 2025

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