Smart Money People Logo

Santander: Everyday Current Account reviews

4.06
Based on 143 reviews, last reviewed 22nd Oct 2024
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
50%
See only 4 star reviews
27%
See only 3 star reviews
10%
See only 2 star reviews
1%
See only 1 star reviews
12%

Latest highest rating:

5

My trusted bank I have been with Santander for over thirty years in all that time I have never had a problem the only reason I changed to the everyday account was bec... Read more Reviewed on: 22nd October 2024
Mike's avatar
Mike

Latest lowest rating:

1

They see fraud everywhere except where it is This may have been the 123 Current Account at the time but that makes no difference. I have always thought of Santander as the only UK bank that has n... Read more Reviewed on: 20th April 2023
Johnecon's avatar
Johnecon

About this product

The Santander Everyday Current Account has no monthly fee and can be managed online or via the app.

Being a Santander Everyday Current Account customer also gives you access to Santander Boosts rewards and if you’re eligible, the Santander Edge credit card.

Santander Everyday Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Santander before, you can also leave a review and share your experience.

Review Santander: Everyday Current Account now

Help others make smarter decisions by sharing your own experience. Write a review

Santander Everyday Current Account reviews (143)

Luke from Liverpool is a man child.

1
Santander has control freaks working their telephones. Luke was demanding, insulting, obnoxious and disrespectful. Just pathetic really. I’ll never use Santander again. Reviewed on: 21st October 2021

Hassle free.

5
Easy to bank with. Never had any issues. App is easy to use aswell. Reviewed on: 14th June 2021

My one and only issue is charges not being made 100% clear

4
Really lovely customer service both on the phone and my local Santander as well as all of the ones I've been in elsewhere in the UK. The charges however are not made very clear I don't think. Other than that my experience with this bank has been extremely positive and i would recommend them to anyone who asked me. Reviewed on: 15th April 2021

Daily bank

5
I switched to Santander 10 years ago. Very good bank Reviewed on: 18th March 2021

Decent honest banking

5
I have been with Santander for several years now and in all of that time I have had the fortunate experience of enjoying great customer service as well as being satisfied with my choice of products on offer to me from the bank. The staff are very friendly, helpful and understanding of my needs when I make contact since I have disabilities. Reviewed on: 16th March 2021

BAD BAD UGLY SERVICE

1
Account was credited with transfer from another bank. The transfer was verified within hours and on the account it was labelled as pending. This pending was unchanged f8r 10 days inspite of numerous calls to customer service and fraud team. Both say the money is there awaiting release by the computer. What a nonsense feedback. Each one tiu speak to put blame on the previous guy and they say it was not actioned previously and will immediately action it. NOTHING HAPPENS. Keep waiting and waiting and same nonsense was told . I dont know how these guys are earning their living. Is there someone there to check on them. Are they real. Finally we got so fed up with them that the referring bank is clawing the transfer. Closing the account is 100% option. Wake up guys . Are you in deep coma . Reviewed on: 12th August 2020

Customer service

1
This is two out of two experience with Santander . Their service , feedback and quality is appalling , and extremely poor communication among different sections of the bank. Feel their feedback is unreal, repetitive, boring and extremely unprofessional. Throwing excuses and blaming each other for not doing the request or job properly. This behavior in unethical, unprofessional and causes dismay and resentment by the customer. Not tackling the real issue, importance of customer complaint and reason behind it and you feel their presence is artificial. Experience tells me that mistakes are human made and not computer generated. Reviewed on: 11th August 2020

Extremely helpful friendly bank

5
I find Santander suits my banking needs perfectly.I have been with them for at least 8 years now & they are so approachable & treat you with respect & compassion.I enjoy going into branch when I am in the town centre but equally I have found their on-line services have been great during the extraordinary recent months. Reviewed on: 9th August 2020

Good service

5
Everything you need with minimal hassle and great customer service Reviewed on: 8th February 2020

santander is a good banking company

4
I have never had any problems banking with Santander, I once got scammed and they managed to get the full amount of money that was taken back, I have been banking with Santander since the age of 16 and my mother also banks with Santander, it is a reliable bank. Reviewed on: 8th February 2020

Do you have a different Santander product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

There's still more to see!

Santander has a range of products available. Check the ratings of each product to find the right one for you. View all products