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Santander: Everyday Current Account reviews

Name: Everyday Current Account
Rating: 3.93 (160 reviews)

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3.76

Based on 160 reviews, last reviewed 2nd Apr 2025

500% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

47%

27%

11%

14%

Latest highest rating:

5

Santander - service Easy to use mobile banking app keeps everything in one place. Chat option very useful for questions. Reviewed on: 2nd April 2025

Latest lowest rating:

1

Really bad Really bad and ineffective customer service, unhelpful at best so changing bank. Reviewed on: 19th March 2025

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About this product

The Santander Everyday Current Account has no monthly fee and can be managed online or via the app.

Being a Santander Everyday Current Account customer also gives you access to Santander Boosts rewards and if you’re eligible, the Santander Edge credit card.

Santander Everyday Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Santander before, you can also leave a review and share your experience.

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Santander Everyday Current Account reviews (160)

Best customer service both in branch or on line

Has kept local branch open when other banks have not, and has even extended opening hours. Good service and advice in branch and on line account is so easy to use too. Reviewed on: 10th March 2022

Outstanding Bank

So helpful service go beyond the call of duty pleasent staff very helpful towards special needs individual polite and curious understand there customers needs very flexible bank Reviewed on: 22nd January 2022

Helpful for international students

When I first came to the U.K (London), no bank had such easy and spot on registration other than Santander. They helped with my application, their staff helped me to open my account and they had Indian staff members, wonderful people. Loved the way we connected and I was instantly interested in getting an internship there in summer 2022 and the staff member asked all my questions as it was not even part of his job. 10/10 for the staff :) Reviewed on: 20th January 2022

Good Account

Been with them for about 5 years, good current account without charges. They also offer me loans all the time Reviewed on: 12th January 2022

More than a faceless bank

I have had an account for 30 years with Santander and I can honestly say that on the few times there has been a hiccup, whether mine , theirs or a malicious one, they have sorted it out quickly and fairly, I cant ask for more than that. Reviewed on: 12th January 2022

Account has been locked not due to my error and I can't get through to them

Account has been locked not due to my error and I can't get through to them. On hold for over an hour tried a few times. No one has got time to be on the phone for that long these days when you randomly cut off your customers from using the app or login online. The app is awful and extremely dated. I'm not happy with them at all, wish I stuck with another bank. Reviewed on: 7th January 2022

Great service online and in person

I have been very impressed with Santander customer service in the many years that I have been banking with them. When I lost my card, it was easy to cancel it and request a new one. When I forgot my pin, it was easy to reset it. When I had issues with direct debits, the friendly staff resolved them quickly. Moreover, the app is easy to use and much more user friendly than competitors. Santander is my favourite bank and the one I will be sticking with for years to come. Reviewed on: 5th January 2022

Luke from Liverpool is a man child.

Santander has control freaks working their telephones. Luke was demanding, insulting, obnoxious and disrespectful. Just pathetic really. I’ll never use Santander again. Reviewed on: 21st October 2021

Hassle free.

Easy to bank with. Never had any issues. App is easy to use aswell. Reviewed on: 14th June 2021

My one and only issue is charges not being made 100% clear

Really lovely customer service both on the phone and my local Santander as well as all of the ones I've been in elsewhere in the UK. The charges however are not made very clear I don't think. Other than that my experience with this bank has been extremely positive and i would recommend them to anyone who asked me. Reviewed on: 15th April 2021

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