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Santander: Everyday Current Account reviews

Name: Everyday Current Account
Rating: 3.93 (166 reviews)

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3.77

Based on 166 reviews, last reviewed 28th Jul 2025

75% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

48%

26%

10%

14%

Latest highest rating:

5

Very helpful I have had my mortgage and a few bank accounts with Santander for a good number of years. The communication and use of the app has been so easy. Rec... Read more Reviewed on: 28th July 2025

Latest lowest rating:

1

Unhelpfull and Heartless We have had a joint account with Santander 13 years, it's our main bank account, never been overdrawn and always several thousand in credit, now retir... Read more Reviewed on: 2nd July 2025

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About this product

The Santander Everyday Current Account has no monthly fee and can be managed online or via the app.

Being a Santander Everyday Current Account customer also gives you access to Santander Boosts rewards and if you’re eligible, the Santander Edge credit card.

Santander Everyday Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Santander before, you can also leave a review and share your experience.

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Santander Everyday Current Account reviews (166)

More than a faceless bank

I have had an account for 30 years with Santander and I can honestly say that on the few times there has been a hiccup, whether mine , theirs or a malicious one, they have sorted it out quickly and fairly, I cant ask for more than that. Reviewed on: 12th January 2022

Account has been locked not due to my error and I can't get through to them

Account has been locked not due to my error and I can't get through to them. On hold for over an hour tried a few times. No one has got time to be on the phone for that long these days when you randomly cut off your customers from using the app or login online. The app is awful and extremely dated. I'm not happy with them at all, wish I stuck with another bank. Reviewed on: 7th January 2022

Great service online and in person

I have been very impressed with Santander customer service in the many years that I have been banking with them. When I lost my card, it was easy to cancel it and request a new one. When I forgot my pin, it was easy to reset it. When I had issues with direct debits, the friendly staff resolved them quickly. Moreover, the app is easy to use and much more user friendly than competitors. Santander is my favourite bank and the one I will be sticking with for years to come. Reviewed on: 5th January 2022

Luke from Liverpool is a man child.

Santander has control freaks working their telephones. Luke was demanding, insulting, obnoxious and disrespectful. Just pathetic really. I’ll never use Santander again. Reviewed on: 21st October 2021

Hassle free.

Easy to bank with. Never had any issues. App is easy to use aswell. Reviewed on: 14th June 2021

My one and only issue is charges not being made 100% clear

Really lovely customer service both on the phone and my local Santander as well as all of the ones I've been in elsewhere in the UK. The charges however are not made very clear I don't think. Other than that my experience with this bank has been extremely positive and i would recommend them to anyone who asked me. Reviewed on: 15th April 2021

Daily bank

I switched to Santander 10 years ago. Very good bank Reviewed on: 18th March 2021

Decent honest banking

I have been with Santander for several years now and in all of that time I have had the fortunate experience of enjoying great customer service as well as being satisfied with my choice of products on offer to me from the bank. The staff are very friendly, helpful and understanding of my needs when I make contact since I have disabilities. Reviewed on: 16th March 2021

BAD BAD UGLY SERVICE

Account was credited with transfer from another bank. The transfer was verified within hours and on the account it was labelled as pending. This pending was unchanged f8r 10 days inspite of numerous calls to customer service and fraud team. Both say the money is there awaiting release by the computer. What a nonsense feedback. Each one tiu speak to put blame on the previous guy and they say it was not actioned previously and will immediately action it. NOTHING HAPPENS. Keep waiting and waiting and same nonsense was told . I dont know how these guys are earning their living. Is there someone there to check on them. Are they real. Finally we got so fed up with them that the referring bank is clawing the transfer. Closing the account is 100% option. Wake up guys . Are you in deep coma . Reviewed on: 12th August 2020

Customer service

This is two out of two experience with Santander . Their service , feedback and quality is appalling , and extremely poor communication among different sections of the bank. Feel their feedback is unreal, repetitive, boring and extremely unprofessional. Throwing excuses and blaming each other for not doing the request or job properly. This behavior in unethical, unprofessional and causes dismay and resentment by the customer. Not tackling the real issue, importance of customer complaint and reason behind it and you feel their presence is artificial. Experience tells me that mistakes are human made and not computer generated. Reviewed on: 11th August 2020

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