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Santander: Everyday Current Account reviews

3.71
Based on 168 reviews, last reviewed 5th Sep 2025
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
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10%
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2%
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14%

Latest highest rating:

5

Excellent banking service Santander is a excellent bank can’t fault them in anyway they keep my money safe and secure the online banking app very easy to use Reviewed on: 4th September 2025
Conor 's avatar
Conor

Latest lowest rating:

1

EXISTING CUSTOMER I AM AN EXISTING ACCOUNT HOLDER AND OPENING A NEW ACCOUNT FOR A FAMILY NEED - THE IDIOTS ARE ASKING ME TO PROVE MY ADDRESS AGAIN !!!! AND DO NOT ACC... Read more Reviewed on: 5th September 2025
TAIMOOR A's avatar
TAIMOOR A

About this product

The Santander Everyday Current Account has no monthly fee and can be managed online or via the app.

Being a Santander Everyday Current Account customer also gives you access to Santander Boosts rewards and if you’re eligible, the Santander Edge credit card.

Santander Everyday Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Santander before, you can also leave a review and share your experience.

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Santander Everyday Current Account reviews (168)

BAD BAD UGLY SERVICE

1
Account was credited with transfer from another bank. The transfer was verified within hours and on the account it was labelled as pending. This pending was unchanged f8r 10 days inspite of numerous calls to customer service and fraud team. Both say the money is there awaiting release by the computer. What a nonsense feedback. Each one tiu speak to put blame on the previous guy and they say it was not actioned previously and will immediately action it. NOTHING HAPPENS. Keep waiting and waiting and same nonsense was told . I dont know how these guys are earning their living. Is there someone there to check on them. Are they real. Finally we got so fed up with them that the referring bank is clawing the transfer. Closing the account is 100% option. Wake up guys . Are you in deep coma . Reviewed on: 12th August 2020

Customer service

1
This is two out of two experience with Santander . Their service , feedback and quality is appalling , and extremely poor communication among different sections of the bank. Feel their feedback is unreal, repetitive, boring and extremely unprofessional. Throwing excuses and blaming each other for not doing the request or job properly. This behavior in unethical, unprofessional and causes dismay and resentment by the customer. Not tackling the real issue, importance of customer complaint and reason behind it and you feel their presence is artificial. Experience tells me that mistakes are human made and not computer generated. Reviewed on: 11th August 2020

Extremely helpful friendly bank

5
I find Santander suits my banking needs perfectly.I have been with them for at least 8 years now & they are so approachable & treat you with respect & compassion.I enjoy going into branch when I am in the town centre but equally I have found their on-line services have been great during the extraordinary recent months. Reviewed on: 9th August 2020

Good service

5
Everything you need with minimal hassle and great customer service Reviewed on: 8th February 2020

santander is a good banking company

4
I have never had any problems banking with Santander, I once got scammed and they managed to get the full amount of money that was taken back, I have been banking with Santander since the age of 16 and my mother also banks with Santander, it is a reliable bank. Reviewed on: 8th February 2020

Great value for money provided you don't overdraw

4
Free banking, including a pretty decent Web app and a very decent mobile app, means we can do all our banking online and still have access to a branch for special requirements. But don't go overdrawn - instead of charging interest at a percentage rate, Santander bills you £1 a day regardless of the amount (more if you're overdrawn by more than £1200), even if you have an arranged overdraft facility. From April 2020 this is changing to an eye-watering 39.9% EAR. Reviewed on: 3rd February 2020

Santander, great for customer service

5
We have been customers of Santander for over ten years, this is down to the excellent customer service we have always received when calling them for any issue. The IOS app is easy to use and helps me to keep on top of my finances, the updates never cause any bug issues for me and I can easily access my accounts wherever I am. Reviewed on: 28th January 2020

The best

5
Great team. The best for me and good people. Reviewed on: 28th January 2020

Does What It Says On The Tin

3
Good reliable bank/account. Had no issues. Reviewed on: 28th January 2020

Few Features... and few problems.

4
I've had this account now for many years and have yet to experience any significant problems. Communication is good - alerts I am nearing my limit etc., apps and associated online banking experience works. Reviewed on: 13th January 2020

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