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Santander: Mortgage reviews

2.75
Based on 170 reviews, last reviewed 16th Jan 2025
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
35%
See only 4 star reviews
13%
See only 3 star reviews
2%
See only 2 star reviews
3%
See only 1 star reviews
47%

Latest highest rating:

5

Easy to apply for mortgage and to renew (have 25 yea... Easy to apply for mortgage and to renew (have 25 years term) good rates and help customer services assistants. Can also change deal set up once in pla... Read more Reviewed on: 14th January 2025
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Sue s

Latest lowest rating:

1

BEYOND USLESS WOULD ADVISE TO BEWARE OF THIS BANK AFTER ABSOLUTE HELLISH EXPERIENCE.WAITING FOR A (SAR) FOR 3 YEARS.INSTEAD RECIEVED NOTHING BUT MISTRUTHS AND INCOM... Read more Reviewed on: 16th January 2025
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h

About this product

Santander is a bank that offers a range of financial services, including savings, credit cards, insurance and mortgages. Santander has a variety of mortgage products to suit your needs and preferences. Make sure you’re confident with the terms, conditions and interest rate of a mortgage deal before applying. If you’re unsure, consult the lender or an independent advisor.

Your home is likely the largest purchase you’ll ever make, so finding the right lender and mortgage is important. At Smart Money People, we collect Santander mortgage reviews from genuine customers.

Find out which mortgage product customers have taken out and how satisfied they’ve been so far. Learn more about the application process and how supportive Santander was throughout. Find out whether existing customers would recommend Santander and its mortgage products to family and friends. All of this and more can be found in our Santander mortgage reviews.

Perhaps you’re already a Santander mortgage customer? Share your honest experience with others on Smart Money People. Tell us why you chose Santander as your lender and which mortgage deal you chose. Don’t forget to include some details about the application process: did Santander help you clearly understand everything? Has the lender kept you up to date with any key mortgage news or changes? What has your experience with the customer service team been like? Whether good or bad, write a Santander mortgage review today. Together, we can help people like you make better decisions.

Santander Mortgage reviews (170)

Review of the Santander, Mortgage:

I would give it to 0 if I could.

1
I would give it to 0 if I could. The experience is extremely awful, they are not professional at all. THEY DO NOT BOTHER TO CHECK YOR DOCUMENT AND JUST KEPT BOUNCING BACK AND SAID YOUR DOCUMENT IS NOT acceptable! Their employees do not even know how to check sharecode, just inform client and stated that the share code isn't working. Reviewed on: 6th November 2024

Good value

5
Helpful staff,competive rates.Available to a wide audience. Reviewed on: 11th February 2018

Remortgage was a dream

5
I was on an old Bradford and Bingley mortgage at a great rate. Shortly after they became Santander we needed to remortgage and they combined the additional amount into one at the same rate we had with the Bradford (no one could come anywhere near a better deal). Reviewed on: 10th February 2018

Best Company

5
Excellent mortgage company with fantastic rates, have been with Santander for 11 years now and would highly recommend to friends and family. Excellent customer service and there with help and advice when needed. Reviewed on: 8th February 2018

All good

4
We have fixed tgi mortgage for 5 years at a very good rate. Reviewed on: 15th January 2018

Good service

4
Was a simple process to obtain a Santander mortgage and we got a competitive rate. Reviewed on: 5th January 2018

No problems

4
Good service, regular info sent through the post, good offers Reviewed on: 6th December 2017

Mortgage done simply

4
We've had a mortgage with Santander for over 6 years, it has been very competitively priced, fees explained clearly and each end of term we've received new offers in good time to compare with other providers. Circumstances mean we are sticking with Santander on this product but they give us no bad reasons to change either. Very smooth transaction every time. Reviewed on: 7th November 2017

great service

5
Very helpful with low fees and very quickly gotcthe mortgage agreed Reviewed on: 21st July 2017

Simple Mortgage Process

5
I've been with Santander for many years now, I previously would switch lenders after every term but Santander have proved competitive and easy to use so I have stick with them for the last two mortgage terms. Reviewed on: 15th July 2017

Excellent

5
Took out a mortgage with Santander and they were very helpful though the whole process. Would thoroughly recommend to first time buyers unsure of their options! Reviewed on: 4th July 2017

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