Write a review

Newsletter

Go to business site

Santander: Mortgages reviews

Name: Mortgages
Rating: 3.41 (194 reviews)

View other Santander products

3.41

Based on 194 reviews, last reviewed 20th Aug 2026

25% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

37%

11%

46%

Latest highest rating:

5

The mortgage process was simple enough to sort, howe... The mortgage process was simple enough to sort, however the part I like most is the app that comes with it. I can immediately see the monthly cost, ho... Read more Reviewed on: 20th August 2026

Latest lowest rating:

1

Got a remortgage agreed on april 26, house valuation... Got a remortgage agreed on april 26, house valuation also done april 26 , completion for 1st august 26; they send the mortgage paperwork to my address... Read more Reviewed on: 18th August 2026

Read all reviews Write a review

About this product

Santander is an award-winning mortgage lender.

Santander offer a range of mortgages for different situations including moving home and remortgages. There’s also a low deposit mortgage where you could get on the property ladder with a £10,000 deposit.

Santander mortgage reviews help you find out what it’s like to be a customer. If you’ve used Santander before, you can also leave a review and share your experience.

Review Santander: Mortgages now

Help others make smarter decisions by sharing your own experience.

Write a review

Santander Mortgages reviews (194)

Still waiting

Mortgage application lodged via our mortgage advisor 9 days ago and still not heard a thing, myself and my husband have barely slept a wink with worry and our move it date is in 3 weeks! If I'd know it would take this long to even get an acknowledgment I'd have went elsewhere Reviewed on: 23rd May 2018

Good customer service and products

Helpful customer service when remortgaging, clear and useful information given to us. Fast responses when needed. Would recommend. Reviewed on: 22nd May 2018

Easy

Easy to deal with, competitive rates & could not be more helpful Reviewed on: 10th April 2018

Very quick process

We applied in branch on Saturday 20th January 2018. Telephone interview with a mortgage advisor on Wednesday 24th January 2018 mortgaged offered and paperwork with my solicitors by Friday 26th and mortgage offer received by us on Monday 29th. All completed on Thursday 15th February. Would definitely recommend Santander and our solicitors Jarmans based in Sittingbourne, Kent. Reviewed on: 16th February 2018

Efficient

The whole process was brilliant. Moving day was awful, my buyers bank was a nightmare so I noticed Santanders trouble free transaction all the more Reviewed on: 11th February 2018

Good value

Helpful staff,competive rates.Available to a wide audience. Reviewed on: 11th February 2018

Remortgage was a dream

I was on an old Bradford and Bingley mortgage at a great rate. Shortly after they became Santander we needed to remortgage and they combined the additional amount into one at the same rate we had with the Bradford (no one could come anywhere near a better deal). Reviewed on: 10th February 2018

Best Company

Excellent mortgage company with fantastic rates, have been with Santander for 11 years now and would highly recommend to friends and family. Excellent customer service and there with help and advice when needed. Reviewed on: 8th February 2018

All good

We have fixed tgi mortgage for 5 years at a very good rate. Reviewed on: 15th January 2018

Good service

Was a simple process to obtain a Santander mortgage and we got a competitive rate. Reviewed on: 5th January 2018

Do you have a different Santander product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Mortgages
from Hanley Economic Building Society 4.84 from 339 reviews
Tracker Rate Mortgage
from Progressive Building Society 0.00 from 0 reviews
Fixed Rate Mortgage
from RBS 4.17 from 11 reviews

Want to see more from Santander?

Cash ISA
from Santander 4.39 from 84 reviews
All in One Credit Card
from Santander 4.37 from 24 reviews
Zero credit card (discontinued)
from Santander 4.35 from 22 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub