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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.84 (1790 reviews)

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4.82

Based on 1,790 reviews, last reviewed 27th Dec 2024

6% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

87%

11%

Latest highest rating:

5

Fast, responsive, professional Application over the internet was easy and straightforward. Instructions for online access received a couple of days later, details on how to fund acc... Read more Reviewed on: 27th December 2024

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Latest lowest rating:

2

Just opened up a Cash ISA. Just opened up a Cash ISA. My wife and I have quite a few ISAs and opening this account was the hardest of them all, by far! Took a week from opening ... Read more Reviewed on: 6th November 2024

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (1790)

Review of the Scottish Building Society, Savings:

Approachable, dependable, local

Always feel reassured that I can go into the branch, face-to-face, and ask about things. Reviewed on: 24th September 2024

Fast, responsive, professional

Application over the internet was easy and straightforward. Instructions for online access received a couple of days later, details on how to fund account also easy and straightforward to do. So far so good. Very satisfied. Reviewed on: 27th December 2024

Thorough, considerate and friendly

Customer service is superb and interest rates very favourable. I find the limied opening hours a bit inconvenient, especially the one hour lunchtime closure in the middle of the day. Reviewed on: 27th December 2024

They are helpful

The people at the end of the phone are helpful. Just wish you could improve the Royal Mail. Reviewed on: 27th December 2024

Excellent, friendly, welcoming

Loraine is excellent and extremely knowledgeable about SBS products and services, helping us to choose the best products every time, much appreciated. Mudassar is also an excellent branch manager at SBS Glasgow, welcoming customers and providing a cup of team, very friendly and professional. Reviewed on: 27th December 2024

Fantastic, understanding, straightforward

Fantastic all round. Audrey in Galashiels was amazing and so helpful, kind and clear at a difficult time when my mother is dying. SBS have by far been the best bank/building society I have dealt with. Reviewed on: 24th December 2024

Local, friendly, helpful

You can go into branch and have a face-to-face meeting, no appointment required. Staff are helpful and friendly. Reviewed on: 23rd December 2024

Helpful, informative, friendly

Opening my ISA was straightforward and I was given relevant information. Reviewed on: 23rd December 2024

Home from home

From the moment you enter you're made welcome - very helpful staff. Reviewed on: 23rd December 2024

Scottish, friendly, convenient

Staff were friendly and helpful. I dislike the 'open' aspect of the front office. I don't want other customers to be able to hear my personal business. Reviewed on: 20th December 2024

Easy, friendly, Scottish

You're in Scotland. I like feeling my money is in Scotland and you're a mutual (we're a mutual!) and that feels good too. Your online banking system is easy to use, your info is clear, your people very friendly and helpful. All good. Your interest rates good too. You make it all feel easy. Reviewed on: 20th December 2024

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