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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.84 (1935 reviews)

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4.82

Based on 1,935 reviews, last reviewed 10th Mar 2025

9% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

87%

11%

Latest highest rating:

5

Change of details. I had to call the Society's customer services to resolve my inability to change the details of my linked bank account. The person who answered my cal... Read more Reviewed on: 10th March 2025

Latest lowest rating:

2

Just opened up a Cash ISA. Just opened up a Cash ISA. My wife and I have quite a few ISAs and opening this account was the hardest of them all, by far! Took a week from opening ... Read more Reviewed on: 6th November 2024

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (1935)

Review of the Scottish Building Society, Savings:

Competent, professional, polite

Staff are welcoming, helpful and knowledgeable. Reviewed on: 3rd September 2024

Accessible, friendly, very helpful

I like the ability to go into local branches; to be able to call my branch direct; the good accessibility; fact SBS is based in Scotland and is Scottish. For improvements, maybe interest higher, more outlets, although I understand the extra cost. Reviewed on: 22nd January 2025

Competent, relaible, honest

Paper communications, rather than email etc. but that's for me. No longer office in Turniff, unable to travel to Aberdeen so paper communications are important to me. Reviewed on: 21st January 2025

Very good

Friendly, helpful, efficient, efective service. Happy customer. Reviewed on: 21st January 2025

In branch service review

A maturity value stated in the renewal letter would be helpful. Reviewed on: 21st January 2025

Friendly, helpful, accessible

I like branches, accessibility, ability to call my branch, staff know me, Scottish Building Society. Could improve savings rates a little?. Reviewed on: 21st January 2025

Excellent

Excellent - very easy to speak to, very efficient, excellent service. Reviewed on: 21st January 2025

Welcome, helpful, professional

Mudassar was extremely professional and helpful in helping me to organise my savings. Reviewed on: 21st January 2025

Pleasant, professional, helpful

Staff very pleasant and helpful. Reviewed on: 21st January 2025

Professional, friendly, reliable

Everything was dealt with professionally and the staff were very friendly. Reviewed on: 21st January 2025

Friendly, professional, local

I particularly like going into an office and speaking to someone you can build up a relationship with. It makes a huge contribution to my remaining with the SBS. Reviewed on: 16th January 2025

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