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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.84 (1934 reviews)

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4.82

Based on 1,934 reviews, last reviewed 28th Feb 2025

8% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

87%

11%

Latest highest rating:

5

Appreciate personal service Very satisfied with service. Good advice given which I appreciated. Reviewed on: 28th February 2025

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Latest lowest rating:

2

Just opened up a Cash ISA. Just opened up a Cash ISA. My wife and I have quite a few ISAs and opening this account was the hardest of them all, by far! Took a week from opening ... Read more Reviewed on: 6th November 2024

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (1934)

Review of the Scottish Building Society, Savings:

First class service

Staff always friendly and attentive. Reviewed on: 11th September 2024

Efficient, helpful, loyal

The loyalty saver account is an excellent product. Able to pay-in as and when, great interest rate, limited withdrawals suits me. Loraine in Glasgow who I have dealt with for years is very knowledgeable and provides a very personal service for customers which is greatly appreciated. Reviewed on: 16th January 2025

Efficient, helpful

Local, competent, friendly, knowledgeable. Reviewed on: 15th January 2025

Friendly, helpful, knowledgeable

I visited Troon branch - usually go to Glasgow, Lauren who served me was very helpful, friendly and knowledgeable. Saver 4 Savings account is excellent, good interest rate. Reviewed on: 15th January 2025

Friendly, fast, efficient

My nearest branch is 45 miles away, but I can rely on fast efficient service by conducting my business by telephone. Reviewed on: 15th January 2025

Helpful, competitive, caring

The customer service advisors are knowledgeable and friendly, kept me informed about my ISA transfer. Wonder if more could be done online to save having to post letters. Overall very pleased with your kindly service. Reviewed on: 15th January 2025

Reliable, approachable, competitive

Dealing with one branch is OK. Being passed from one to another is not. It would be useful to know who dealt with which accounts. I have no online access, please send details of new ISAs for 25/6 when available. Reviewed on: 13th January 2025

Well above average

Good experience with no problems. Like that the Troon branch is within easy reach of Irvine. Local branch phone number may be of help?. Reviewed on: 9th January 2025

Excellent

We feel very welcome coming here and savings are explained to us if we need help. Reviewed on: 9th January 2025

In branch service review

No need to send various amounts of paperwork for a new account, especially as I am an exisiting account holder - waste of money. Reviewed on: 7th January 2025

Fast, efficient, friendly

Very friendly and knowledgeable. All questions answered immediately and advice given for future investments. Reviewed on: 7th January 2025

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