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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.84 (1935 reviews)

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4.82

Based on 1,935 reviews, last reviewed 10th Mar 2025

10% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

87%

11%

Latest highest rating:

5

Change of details. I had to call the Society's customer services to resolve my inability to change the details of my linked bank account. The person who answered my cal... Read more Reviewed on: 10th March 2025

Latest lowest rating:

2

Just opened up a Cash ISA. Just opened up a Cash ISA. My wife and I have quite a few ISAs and opening this account was the hardest of them all, by far! Took a week from opening ... Read more Reviewed on: 6th November 2024

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (1935)

Review of the Scottish Building Society, Savings:

Professional, helpful, friendly

Everyone I speak to is very helpful - face-to-face or by phone. Reviewed on: 4th September 2024

Friendly

Local branch in Lanarkshire please?. Reviewed on: 2nd December 2024

Could be better

Kath in Galashiels dealt with my issue after being told by Inverness I could close a 30 day notice account online and aslo calling Friday to ensure this transaction had been processed as received letter stating notice not required. Despite assurances, this was still not done. Not impressed. Reviewed on: 2nd December 2024

Professional, friendly, trustworthy

Please just keep doing what you do so well. Reviewed on: 2nd December 2024

Accessible, professional, reassuring

Available on the high street - invaluable to me. Staff are friendly, smart and approachable. The office is smart and welcoming. Always an overall positive experience when visiting the office and dealing with the staff. Reviewed on: 1st December 2024

Friendly, knowledgeable, easy accessed

The staff are very knowledgeable about the products. Nothing is too much for them, they go the extra mile. They are extremely polite in an easy going way. The front office lacks privacy but you are offered access to a private office if needed. Reviewed on: 1st December 2024

In branch service review

Polite staff, patient, and everything explained clearly. Reviewed on: 29th November 2024

Helpful, efficient and friendly

Very helpful, efficient and very friendly service. Reviewed on: 29th November 2024

Reliable, local, trustworthy

Competitive interest rates are available. When renewing a fixed rate bod I would like th eoption of withdrawing some funds and re-investing the balance to be available on the renewal form. Reviewed on: 28th November 2024

Solid, trustworthy, nice

Local, always nice and helpful staf, open every weekday, it's Scottish, and a building society. 9-3 and not open on a Saturday morning makes it difficult for working people to access the branches, a staggered lunch perhaps?. Reviewed on: 28th November 2024

Very helpful

Very happy with the help I received when setting up my account. Reviewed on: 27th November 2024

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