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Scottish Building Society: Savings reviews

4.82
Based on 1,934 reviews, last reviewed 28th Feb 2025
7% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Appreciate personal service Very satisfied with service. Good advice given which I appreciated. Reviewed on: 28th February 2025
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Latest lowest rating:

2

Just opened up a Cash ISA. Just opened up a Cash ISA. My wife and I have quite a few ISAs and opening this account was the hardest of them all, by far! Took a week from opening ... Read more Reviewed on: 6th November 2024
Mark J's avatar
Mark J

About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (1934)

Review of the Scottish Building Society, Savings:

First class service

5
Staff always friendly and attentive. Reviewed on: 11th September 2024

Local, friendly, professional

5
I like passbooks. I like that I can visit branches. I like that interest rates are fairly good. I like that it is a mutual organisation. Less paperwork would be good, only information I need to have 0 don't need information on mortgages when opening a savings account. Reviewed on: 26th November 2024

Good interest rates

5
It was easy to open our account online. I accessed the information quickly. I have no issues with the current service. Perhaps an app would be helpful. Reviewed on: 25th November 2024

Helpful and efficient

5
Good staff at the Inverness branch. Reviewed on: 25th November 2024

Easy, professional, efficient

5
Easy proces, knowledgeable and polite staff. Reviewed on: 25th November 2024

In branch service review

4
Savings interest is too low. Better loyalty rates please! I need better interest on my savings. Reviewed on: 22nd November 2024

Very helpful and professional

5
Opening my account online was very simple and easy to achieve. When speaking to staff on the phone the wait was minimal and the lady I spoke to was very friendly and knowledgeable. Reviewed on: 22nd November 2024

Meets my needs

5
I like the fact that the branch is open everyday. Open and friendly atmosphere, and very helpful staff. Reviewed on: 22nd November 2024

A credit to society

5
As you enter the shop you are greeted with a smile or a nod if staff are busy. Whoever you are talking to gives good advice and are so helpful in explaining certain products that are new to oneself. Offered coffee if kept longer. Keep up the good work. Different experience from bank. Reviewed on: 22nd November 2024

Professional and helpful

5
I appreciate being able to visit a local branch with excellent staff. Reviewed on: 22nd November 2024

Friendly and efficient

5
Branch opening hours very good and staff most helpful. Reviewed on: 22nd November 2024

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