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Scottish Building Society: Savings reviews

4.82
Based on 1,936 reviews, last reviewed 12th Mar 2025
10% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Today Natalie Macdonald has been the Face of Scottis... Today Natalie Macdonald has been the Face of Scottish Building Society and as such deserves to be awarded 11 out of 10 by her Line Manager. I have bee... Read more Reviewed on: 12th March 2025
Hazel J's avatar
Hazel J

Latest lowest rating:

2

Just opened up a Cash ISA. Just opened up a Cash ISA. My wife and I have quite a few ISAs and opening this account was the hardest of them all, by far! Took a week from opening ... Read more Reviewed on: 6th November 2024
Mark J's avatar
Mark J

About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (1936)

Review of the Scottish Building Society, Savings:

Professional, helpful, friendly

5
Everyone I speak to is very helpful - face-to-face or by phone. Reviewed on: 4th September 2024

Professional and helpful

5
I appreciate being able to visit a local branch with excellent staff. Reviewed on: 22nd November 2024

Friendly and efficient

5
Branch opening hours very good and staff most helpful. Reviewed on: 22nd November 2024

Excellent

5
No issues - all straightforward. Reviewed on: 22nd November 2024

In branch service review

5
Customer service is first class. Reviewed on: 22nd November 2024

Friendly and helpful

5
I would like to be able to move our savings between our accounts more simply and avoid returning the money to my bank before returning it to my other accounts in the Society. Developing an app would be good. Reviewed on: 21st November 2024

Helpful, courteous, friendly

5
I have had phone conversations to open the ISA account. Staff were very helpful in completion of our applications. All went very smoothly. More online improvements would be welcome. I received no welcome pack but my wife did which was from a different branch. Reviewed on: 21st November 2024

Reassuring, helpful, friendly

5
Excellent welcome pack and all the documents enclosed. Follow-up by the manager too which was reassuring. Reviewed on: 21st November 2024

Trustworthy, efficient, value

5
Helpful, friendly and efficient staff. Reviewed on: 20th November 2024

Good so far

4
Would like to be able to view all my accounts online. Reviewed on: 19th November 2024

Great

5
Easy to talk to a member of staff either by phone or face-to-face. Reviewed on: 18th November 2024

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