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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.84 (1839 reviews)

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4.82

Based on 1,839 reviews, last reviewed 31st Jan 2025

42% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

87%

11%

Latest highest rating:

5

Traditional, Scottish, honourable Have always loved and valued the Scottish Building Society. A rare service nowadays in Scotland. Disappointed that you no longer have a satellite offi... Read more Reviewed on: 31st January 2025

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Latest lowest rating:

2

Just opened up a Cash ISA. Just opened up a Cash ISA. My wife and I have quite a few ISAs and opening this account was the hardest of them all, by far! Took a week from opening ... Read more Reviewed on: 6th November 2024

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (1839)

Review of the Scottish Building Society, Savings:

Reliable, approachable, competitive

I didn't realise you had other branches. It's confusing when you write to one and part of your request is dealt with elsewhere by a different person who does not have the full story. Reviewed on: 23rd September 2024

Responsive, helpful, friendly

I like being able to speak to helpful, real people. Competitive rates too. Reviewed on: 17th September 2024

First class service

Staff always friendly and attentive. Reviewed on: 11th September 2024

Dependable and conservative

New passbook did not specify the duration or interest rate of my new 2-year fixed rate ISA. This is a backwards step from previous practice. Reviewed on: 11th September 2024

Easy, efficient, quick

Already a customer but decided to apply by post rather than in branch. Forms easily downloaded and a quick phone call answered the one question I had. Reviewed on: 11th September 2024

In branch service review

They answer the phone very quickly and sort out any problems. Reviewed on: 11th September 2024

Scottish, friendly, valued

Still mutual. Still offering good rates, personal service and most of all still providing passbooks!. Reviewed on: 11th September 2024

Listens, helpful, thorough

Shirley has gone above and beyond to help me with my account issues. She kept me up-to-date with all the things that she was doing to help me, and it was not too much trouble (although it was a lot of work/information required). Reviewed on: 9th September 2024

Friendly, efficient and knowledgeable

Friendly, efficient staff who are well versed with products but not pushy sales people. Keep it up! Opening times only accessible because I work part-time but anyone wanting face-to-face would struggle to get to office. Reviewed on: 9th September 2024

Welcoming, friendly, efficient

It's local with a branch nearby. Reviewed on: 9th September 2024

Cannot fault it

100% satisfied, nothing to improve!! Like the one-to-one attention - in this day and age it's uch appreciated. Reviewed on: 6th September 2024

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