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Scottish Building Society: Savings reviews

4.82
Based on 1,934 reviews, last reviewed 28th Feb 2025
8% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Appreciate personal service Very satisfied with service. Good advice given which I appreciated. Reviewed on: 28th February 2025
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Latest lowest rating:

2

Just opened up a Cash ISA. Just opened up a Cash ISA. My wife and I have quite a few ISAs and opening this account was the hardest of them all, by far! Took a week from opening ... Read more Reviewed on: 6th November 2024
Mark J's avatar
Mark J

About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (1934)

Review of the Scottish Building Society, Savings:

Scottish Building Society Branch Review

5
Always excellent service from knowledgable pleasant staff. Reviewed on: 30th June 2022

Accessible, efficient, friendly

4
Access to branches and staff is wonderful. Being able to call a branch and get thorugh to that branch is also great. Staff know me and I know them, staff are very helpful and friendly. Reviewed on: 3rd September 2024

Good to work with

5
Login page only shows 'user ID', doesn't show where answer should be, press return and puts you back to 'user ID', should go straight to password, you have to scroll down, why? Once logged in, it would be good to see my total investment with SBS. Reviewed on: 3rd September 2024

To date, OK

5
I have visual problems so if you could introduce correspondence in large print that would be beneficial. Reviewed on: 3rd September 2024

Competent, professional, polite

4
Staff are welcoming, helpful and knowledgeable. Reviewed on: 3rd September 2024

Excellent financial institution

5
Always a pleasure dealing with the Scottish Building Society staff in Inverness. Reviewed on: 1st September 2024

In branch service review

5
Efficient - would definitely recommend. Reviewed on: 1st September 2024

City location good

4
As I have just opened my account perhaps it is too early to give an overall assessment but I like the fact I can have a passbook. It was also good to receive a follow-up phone call. Reviewed on: 29th August 2024

Reassuring, efficient, excellent

5
Telephone assistants are knowledge, understanding and efficient. Reviewed on: 29th August 2024

Good Scottish service

5
Scottish, excellent service, good rates. Reviewed on: 29th August 2024

Friendly, knowledgeable, local

5
The Society is local and their opening hours are very convenient. The staff are knowledgeable and very friendly. The building is very clean in appearance and smell. Most importantly it is local. Reviewed on: 29th August 2024

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