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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.84 (1934 reviews)

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4.82

Based on 1,934 reviews, last reviewed 28th Feb 2025

1% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

87%

11%

Latest highest rating:

5

Appreciate personal service Very satisfied with service. Good advice given which I appreciated. Reviewed on: 28th February 2025

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Latest lowest rating:

2

Just opened up a Cash ISA. Just opened up a Cash ISA. My wife and I have quite a few ISAs and opening this account was the hardest of them all, by far! Took a week from opening ... Read more Reviewed on: 6th November 2024

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (1934)

Review of the Scottish Building Society, Savings:

Scottish Building Society Branch Review

I walked past the Aberdeen Branch not knowing it had returned - lovely office, excellent member of staff & friendly, efficient and no pressure to go digital!! Reviewed on: 25th July 2022

Professional, pleasant, calm

It was my first experience with investing in Scottish Building Society. What a professional experience it was. Very happy. I have already shared my thoughts with others. Reviewed on: 29th August 2024

Prompt , professional, courteous

Very happy with the straightforward service. Reviewed on: 29th August 2024

In branch service review

Very helpful and friendly staff. Reviewed on: 29th August 2024

Very impressed with SBS

Branch staff are always extremely helpful and welcoming. I like the savings products. Reviewed on: 29th August 2024

Friendly, reliable, trustworthy

Branch staff are friendly and helpful - good interest rates. Reviewed on: 29th August 2024

Value, professional, caring

I like the way the society operates. Old-fashioned good service. Helping the people of Scotland. I'd like a bank card rather than a passbook though. Reviewed on: 29th August 2024

Traditional, modernising, dependable

I like that the society is Scottish and local. Although online systems could be improved - bond matured on 21/08/24 but new bond did not appear online until 24/08/24. Current expectations would be faster processing. Overall though, excellent customer service. Reviewed on: 29th August 2024

Clear, competitive, straightforward

The service is efficient and friendly. The interest rates are good. No improvement required. Reviewed on: 29th August 2024

Excellent service

You could offer customers a tea/coffee and biscuit. Reviewed on: 29th August 2024

Organised, friendly, efficient

Very personal, great to speak and get advice face-to-face. Reviewed on: 29th August 2024

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