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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.84 (1934 reviews)

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4.82

Based on 1,934 reviews, last reviewed 28th Feb 2025

8% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

87%

11%

Latest highest rating:

5

Appreciate personal service Very satisfied with service. Good advice given which I appreciated. Reviewed on: 28th February 2025

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Latest lowest rating:

2

Just opened up a Cash ISA. Just opened up a Cash ISA. My wife and I have quite a few ISAs and opening this account was the hardest of them all, by far! Took a week from opening ... Read more Reviewed on: 6th November 2024

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (1934)

Review of the Scottish Building Society, Savings:

Scottish Building Society Branch Review

The 1-1 contact with helpful and friendly staff at all times. Reviewed on: 7th March 2022

Super, smashing, great

Great staff, great service, good savings rates. Opening times are a bit restrictive especially as the nearest branch is 50min drive away. Reviewed on: 19th July 2024

Friendly, attentive, excellent

Lovely staff who were extremely helpful and very knowledgeable in Inverness. Reviewed on: 15th July 2024

Friendly, competent, simple

Very friendly staff. Simple procedures to open accounts. Reviewed on: 15th July 2024

Reliable, not loyal

I sent my ISA book to be updated and upgrade my ISA to 5.25% following a phone conversation with SBS. Have discovered book sent is missing and I wasn't upgraded to 5.25%. Other banks automatically offer best rates to customer and change over if they haven't heard from you. Reviewed on: 12th July 2024

Local, friendly, trustworthy

Great staff, always customer focused. Reviewed on: 11th July 2024

Saving made easy

Efficient service and attention to detail. Reviewed on: 10th July 2024

Friendly, approachable, fair

More privacy needed in branches as other customer can hear your conversation. Better interest rates would keep customers. Reviewed on: 10th July 2024

Friendly, high street

I was disappointed that I didn't get my new passbook straightaway. Reviewed on: 9th July 2024

Good customer focus

I like being able to see someone in a branch. Reviewed on: 9th July 2024

Friendly, mutual, efficient

The national Scottish mutual savings society. Reviewed on: 9th July 2024

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