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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.91 (3394 reviews)

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4.91

Based on 3,394 reviews, last reviewed 21st Apr 2026

48% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Problems with my login I had problems with my login details. Everyone I spoke to was polite, patient and very helpful. Problems solved Reviewed on: 21st April 2026

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3394)

Easy, quick, efficient

Really easy account opening process. Reviewed on: 28th November 2025

Professional and very helpful

The personal, professional and friendly service. Reviewed on: 28th November 2025

Safe, reliable, welcoming

Branch opening hours a little limied - not everyone can do business online. The face-to-face personal interaction in local branch has always been a key plus for me. Reviewed on: 28th November 2025

Informative, considerate, courteous

Local, Scottish, you can get to a branch. Nice to deal with people. Reviewed on: 28th November 2025

In branch service review

Passbooks provided. It is good having a local branch. Reviewed on: 28th November 2025

Very friendly

Locally available with good advice readily given. Reviewed on: 28th November 2025

Friendly, helpful, available

I like the friendliness of your staff and the clarity of what is on offer. Your communication is good. I also like that you are a mutual society. Reviewed on: 28th November 2025

Friendly, accessible, competitive

Staff were helpful and took the time to explain the products to us. Reviewed on: 28th November 2025

Friendly and inviting

Please change to take more than two bags of coins at a time. Reviewed on: 28th November 2025

We'll remain customers

Polite, courteous service. No queues. Reviewed on: 28th November 2025

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