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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.85 (2249 reviews)

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4.84

Based on 2,249 reviews, last reviewed 16th Jun 2025

25% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

10%

Latest highest rating:

5

Helpful, caring support at SBS I was widowed a year ago and have received considerate treatment in sorting out our joint accounts. On this visit I was updating accounts for my grand... Read more Reviewed on: 16th June 2025

Latest lowest rating:

2

Behind the times Long wait for mail. Poor online process. Behing the times. Reviewed on: 23rd May 2025

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (2249)

Reliable, approachable, competitive

Dealing with one branch is OK. Being passed from one to another is not. It would be useful to know who dealt with which accounts. I have no online access, please send details of new ISAs for 25/6 when available. Reviewed on: 13th January 2025

Well above average

Good experience with no problems. Like that the Troon branch is within easy reach of Irvine. Local branch phone number may be of help?. Reviewed on: 9th January 2025

Excellent

We feel very welcome coming here and savings are explained to us if we need help. Reviewed on: 9th January 2025

In branch service review

No need to send various amounts of paperwork for a new account, especially as I am an exisiting account holder - waste of money. Reviewed on: 7th January 2025

Fast, efficient, friendly

Very friendly and knowledgeable. All questions answered immediately and advice given for future investments. Reviewed on: 7th January 2025

Excellent customer care

The member of staff was excellent in all aspects of service. Good interest rates. Reviewed on: 6th January 2025

Friendly, useful, knowledgeable

Friendly, cheerful staff and atmosphere. Reviewed on: 3rd January 2025

Knowledgeable, kind, friendly

The Glasgow branch were very friendly and welcoming, able to offer great advice regarding savings and account interests. Loraine in particular was excellent, she was able to advise on my savings rates in an understandable and friendly manner. Reviewed on: 3rd January 2025

At the top

Love speaking face-to-face with friendly, helpful staff. Reviewed on: 1st January 2025

Fast, responsive, professional

Application over the internet was easy and straightforward. Instructions for online access received a couple of days later, details on how to fund account also easy and straightforward to do. So far so good. Very satisfied. Reviewed on: 27th December 2024

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