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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.91
Based on 3,614 reviews, last reviewed 19th Jun 2026
56% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

My husband and I wanted to open savings accounts. My husband and I wanted to open savings accounts. Kaia Simpson was very helpful and guided us to the accounts we wanted providing all the informatio... Read more Reviewed on: 19th June 2026
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Latest lowest rating:

1

Edinburgh event I really enjoyed today’s event in Edinburgh . It was well organised and good to hear about inheritance tax and planning ahead for later life it’s def... Read more Reviewed on: 14th May 2026
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3614)

Phone service excellent

5
Dealing with SBS in branch or on the phone is always better than trying to negotiate their online system. I have several online accounts with other banks and building societies, but SBS online system is poor and not user friendly. Reviewed on: 2nd March 2026
CE N's avatar
CE N

Best Building Society

5
Loraine most helpful great service, very helpful, caring Reviewed on: 27th February 2026

Excellent service from Audrey.

5
Excellent service from Audrey. The service is up to the usual high standard. Reviewed on: 27th February 2026

Customer service

5
I have,to date, been extremely happy with the level of service from the Scottish Building Society. I have just had the need to update my linked, Scottish bank account to my savings account. It is to a new account and so no credit record is yet available to check the details. An up-to-date bank statement sorted the required confirmation. Easy, efficient and professional. Reviewed on: 27th February 2026
Pinky's avatar
Pinky

Gerard & Loraine were keen not to see me sitting for...

5
Gerard & Loraine were keen not to see me sitting for any length of time and helped me get sorted straight away Reviewed on: 27th February 2026

Savings Payment

5
I spoke with Rachel on the phone to make a payment towards my account, you were very helpful and thank you for your assistance Reviewed on: 27th February 2026

Very Goid Service in Gala

5
Very good service good feeling galashiel branch Lorraine branch Reviewed on: 27th February 2026

Very Goid Service in Gala

5
Very good service good feeling galashiel branch Lorraine branch Reviewed on: 27th February 2026

I had a really good experience in the Edinburgh bran...

5
I had a really good experience in the Edinburgh branch, the product was explained well and all of my questions were answered. Reviewed on: 27th February 2026

Edinburgh

5
My wife and i were in your main head office on Frederick Street she had alot to get done and the lady was really helpful my wife was laughing so im assuming it went well minor feedback from an old sole it was very quiet and understandnyou need to promote the buisness on your tv but a bit of background noise would take that eary feeling away.. Small suggestion Reviewed on: 26th February 2026

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