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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.9 (3177 reviews)

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4.90

Based on 3,177 reviews, last reviewed 4th Mar 2026

26% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Very professional and efficient Very professional and efficient assistance with online account query Reviewed on: 4th March 2026

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3177)

Friendly local, Face to face

Came in to open a new saver plus account shirley went though all the options with me explained everything in detail and easy to understand very polite and friendly. Reviewed on: 18th September 2025

Local, Friendly, Good service

Shirley helped me sort out my paperwork for my maturation, always friendly and helpful, and im not good with paperwork. Reviewed on: 18th September 2025

Friendly, Faultess and face to face.

Like that I can come in and speak to the staff, always have time, never feel rused, everything exaplined in a clear manner. Reviewed on: 18th September 2025

Kind, friendly, easy

Natali was very nice and friendly. Reviewed on: 18th September 2025

Very Good Service

Natalie was most helpful with my query, very knowledgeable and patient impeccable service. Reviewed on: 18th September 2025

Sensible, Scottish, savings

Very professional, helpful and frinedly service. Reviewed on: 18th September 2025

Best Value Experience

Met with a smile, Dealt with extremely well, as always the best experience. Reviewed on: 18th September 2025

In branch service review

Very heplful and pleasant staff. Reviewed on: 18th September 2025

Fab!! Very friendly!

I like the option to discuss matters though the back in the meeing room. Reviewed on: 18th September 2025

Local friendly efficient

Office is local and easy to access. Friendly staff. Reviewed on: 18th September 2025

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