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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.84 (1750 reviews)

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4.82

Based on 1,750 reviews, last reviewed 29th Nov 2024

27% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

87%

11%

Latest highest rating:

5

In branch service review Polite staff, patient, and everything explained clearly. Reviewed on: 29th November 2024

Verified source

Latest lowest rating:

2

Just opened up a Cash ISA. Just opened up a Cash ISA. My wife and I have quite a few ISAs and opening this account was the hardest of them all, by far! Took a week from opening ... Read more Reviewed on: 6th November 2024

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (1750)

Review of the Scottish Building Society, Savings:

Caring, respectful, friendly

I like the atmosphere and friendliness of the staff. Improvements could be to provide piggy banks to encourage savings. Reviewed on: 24th September 2024

Easy to access

Easy to deal with by phone and in branch. Relaxing atmosphere in branch. Reviewed on: 11th November 2024

Very professional today

Everything was dealt with efficiently. Very helpful. Reviewed on: 11th November 2024

Community. Supportive. Different.

Love the brand. Mobile banking would be helpful to manage savings. Reviewed on: 8th November 2024

Local, trusted, fair

Staff are unfailingly helpful. Competitive interest rates. Reliable opening times. Reviewed on: 8th November 2024

Excellent service always

No improvement needed as far as I am concerned. I have always been very happy with the treatment I have had. Reviewed on: 7th November 2024

Solid, reliable, honest

Good accounts. Straightforward information. Reviewed on: 7th November 2024

In branch service review

Good. Have completed ISA transfer form though this was not noted as an option in the welcome to SBS online letter. The ISA transfer form did not ask for SBS account number!. Reviewed on: 6th November 2024

Behind the times

I had problems transferring money and was promised a callback but never received one, so rang again and the lady I spoke to seemed unsure about the advice she was giving me but the situation was resolved in the end. Reviewed on: 6th November 2024

Excellent, friendly, helpful

Accessible - I can speak to a member of staff within my branches, staff know me, staf can call me direct and make suggestions in combining bonds, knowledgeable and approachable staff. It is a Scottish Building Society. Maybe a little better interest rate needed. Reviewed on: 6th November 2024

Prompt, reliable, clear

Clear information and I can use a postal account for a bond. Reviewed on: 6th November 2024

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