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Shawbrook Bank: Loans reviews

4.76
Based on 693 reviews, last reviewed 21st Mar 2025
1200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

quick and stress free process applying for my loan was quick and stress free Reviewed on: 21st March 2025
Melanie p's avatar
Melanie p

Latest lowest rating:

1

Bad customer service I requested to settle my loan , was sent a letter indicating the final balance and bank account details for sending transfer to . The money was sent a... Read more Reviewed on: 14th February 2024
Paul M's avatar
Paul M

About this product

Shawbrook secured loan reviews on Smart Money People can help other people like you to find out what life is like as a Shawbrook customer. Smart Money People was launched in 2014 to become the place for honest financial reviews, and to help increase trust and transparency in the financial world. Sounds good? You can write your Shawbrook secured loan today!

Shawbrook Bank Loans reviews (693)

Review of the Shawbrook Bank, Loans:

Excellent right from the start

5
I got a personal loan from Shawbrook Bank. With their soft credit search they were able to give me a fair and personalised loan rate unlike the high street banks that advertise teaser rates and perform hard credit searches. Their customer service is so responsive and I couldn't have had a better experience Reviewed on: 26th October 2017

Good service

5
Had good service friendly staff x Reviewed on: 16th September 2019

Personal loan

5
Excellent service.very helpful.efficient.higly professional staff Reviewed on: 16th September 2019

Loan

5
Excellent experience .very efficient.profiossnalism Reviewed on: 16th September 2019

No hassle, quick loan

5
Low cost interest, quick and easy. Lovely customer service Reviewed on: 30th August 2019

Dental credit

5
I signed up to Shawbrook via my dentist to pay for some required work. They've been unobtrusive and efficient, so would recommend. Reviewed on: 23rd June 2019

Easy to deal with

5
I was in a real bad place with my finances. Shawbrook gave me the chance to sort myself out and I’m so very grateful Reviewed on: 23rd April 2019

Loan

5
Excellent company very experienced and friendly staff ,I wouldn't hesitate to use them again if I needed a loan. Reviewed on: 6th April 2019

Worst ever

1
Went with them when I got my new doors and windows in 2 years of paying 350.00a month I’ve paid over 3.000 in interest and very little to my loan I’ve had to end up getting a bank loan to get rid of this company tryed on numerous occasions to speak to someone, not interested one little bit ended up sick with worry over this AVOID this company they are rude and shoul be classed as loan sharks Reviewed on: 12th March 2019

Fast

5
Fantastic service very fast on decision would definitely use again if needed Reviewed on: 5th March 2019

Quick and easy

5
Very serious, fast , very kind and professional Reviewed on: 28th February 2019

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