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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.81 (2758 reviews)

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4.81

Based on 2,758 reviews, last reviewed 11th Aug 2026

97% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Withdrawal Withdrawals are a bit slow however overall I'm pleased with the service Reviewed on: 11th August 2026

Latest lowest rating:

1

Staggeringly bad treatment at the hands of this Bank... Staggeringly bad treatment at the hands of this Bank - they reminded me that the maturity of my 1 year ISA was approaching and I had to give them my m... Read more Reviewed on: 27th May 2026

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About this product

Shawbrook offer a range of savings accounts.

You can apply for a Shawbrook savings account online and it only takes a few accounts. Start saving from as little as £1 on some accounts.

Shawbrook savings account reviews help you find out what it’s really like to be a customer. If you’ve used Shawbrook before, you can also leave a review and share your experience.

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Shawbrook Bank Savings reviews (2758)

An excellent bank for Personal Saveres

Website easy to use. Deposits easy to make. Interest rates are very competitive and often higher than any other savings banks. The Customer Service response via telephone is excellent. I never have to wait much more than a couple of minutes for my call to be answered. Staff extremely knowledgeable and make investing easy and ISA transfers via Customer Service is easy. This is an excellent bank for service to savers. Reviewed on: 24th March 2025

A timid pensioner with technolog...

As a pensioner with little experience with technology I find saving with Shawbrook bank easy and simple. The assurance of a reply to my deposit is great. Reviewed on: 24th March 2025

Shawbrook Bank have given me excellent service

I have been a customer of Shawbrook for many years and have given excellent service ---if i have a query necessary -they have always helped me on the telephone. Reviewed on: 24th March 2025

Rates are always clear and competitive.

Rates are always clear and competitive. On line service clear, precise and easy to understand. Reviewed on: 24th March 2025

Outstanding Service and products

As a new customer all my questions were answered efficiently and politely by customer service representatives who spoke clearly and did not make me feel uncomfortable or anxious especially as a senior citizen who didn’t grow up with computers. Reviewed on: 24th March 2025

Good efficient service

Good efficient service backed by very competitive interest rates. Reviewed on: 24th March 2025

Easy to open and use account online.

Easy to open and use account online. Very good interest rates, Reviewed on: 24th March 2025

Great rates, good choice of savings accounts with ea...

Great rates, good choice of savings accounts with easy applications online, and clear communications make Shawbrook a safe place to stash my cash. Reviewed on: 23rd March 2025

Good telephone service and improved website

Good telephone service and improved website Reviewed on: 23rd March 2025

Hassle Free Banking !

No problems with this organisation and all has been straight forward banking. Reviewed on: 23rd March 2025

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