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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.81 (2756 reviews)

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4.81

Based on 2,756 reviews, last reviewed 27th May 2026

97% decrease in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Easy to navigate online. Easy to navigate online. Competitive products. Reviewed on: 19th April 2026

Latest lowest rating:

1

Staggeringly bad treatment at the hands of this Bank... Staggeringly bad treatment at the hands of this Bank - they reminded me that the maturity of my 1 year ISA was approaching and I had to give them my m... Read more Reviewed on: 27th May 2026

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About this product

Shawbrook offer a range of savings accounts.

You can apply for a Shawbrook savings account online and it only takes a few accounts. Start saving from as little as £1 on some accounts.

Shawbrook savings account reviews help you find out what it’s really like to be a customer. If you’ve used Shawbrook before, you can also leave a review and share your experience.

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Shawbrook Bank Savings reviews (2756)

Ticks all the boxes

Customer service is never rushed and they take time to enable my understanding so I can make informed choices. Easy to get hold of and transactions simple and straightforward. Not to too many products but enough to be competitive Reviewed on: 24th March 2025

Excellent customer service

I transfer ISA's into and out of my Shawbrook account and the process is always seamless, and if I do need to contact customer service their response is always timely and comprehensive. Shawbrook generally offer highly competitive interest rates... Reviewed on: 24th March 2025

All round recommendation

Timely reminder of maturities and clear options with very competitive rates for us savers. Always replies to online queries. Although probably generated responses they have been on point. Reviewed on: 24th March 2025

Having savings with Shawbrook Bank

Having savings with Shawbrook Bank for many years without any problems is a great comfort Reviewed on: 24th March 2025

Trustworthy

Competitive rates, good selection of accounts and a secure website. Trustworthy. Reviewed on: 24th March 2025

There's always an investment to suit my needs.

There's always an investment to suit my needs. Reviewed on: 24th March 2025

Very helpful staff

Very helpful staff, if you need to make a phone call. It is always good to know you can speak to a person and not a machine/AI. Good returns on products. The website is very user friendly and intuitive to use. Reviewed on: 24th March 2025

Good rates and good service

I have been saving with Shawbrook now for a few years and they always provide good rates. If I have any questions it is easy to leave a message and they generally respond very quickly with an answer. Reviewed on: 24th March 2025

An excellent bank for Personal Saveres

Website easy to use. Deposits easy to make. Interest rates are very competitive and often higher than any other savings banks. The Customer Service response via telephone is excellent. I never have to wait much more than a couple of minutes for my call to be answered. Staff extremely knowledgeable and make investing easy and ISA transfers via Customer Service is easy. This is an excellent bank for service to savers. Reviewed on: 24th March 2025

A timid pensioner with technolog...

As a pensioner with little experience with technology I find saving with Shawbrook bank easy and simple. The assurance of a reply to my deposit is great. Reviewed on: 24th March 2025

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