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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.81 (2758 reviews)

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4.81

Based on 2,758 reviews, last reviewed 11th Aug 2026

97% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Withdrawal Withdrawals are a bit slow however overall I'm pleased with the service Reviewed on: 11th August 2026

Latest lowest rating:

1

Staggeringly bad treatment at the hands of this Bank... Staggeringly bad treatment at the hands of this Bank - they reminded me that the maturity of my 1 year ISA was approaching and I had to give them my m... Read more Reviewed on: 27th May 2026

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About this product

Shawbrook offer a range of savings accounts.

You can apply for a Shawbrook savings account online and it only takes a few accounts. Start saving from as little as £1 on some accounts.

Shawbrook savings account reviews help you find out what it’s really like to be a customer. If you’ve used Shawbrook before, you can also leave a review and share your experience.

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Shawbrook Bank Savings reviews (2758)

Good rates and customer service!

Good rates and customer service! Reviewed on: 25th March 2025

They did every thing I asked and

They did every thing I asked and were very helpful. Reviewed on: 24th March 2025

Ticks all the boxes

Customer service is never rushed and they take time to enable my understanding so I can make informed choices. Easy to get hold of and transactions simple and straightforward. Not to too many products but enough to be competitive Reviewed on: 24th March 2025

Excellent customer service

I transfer ISA's into and out of my Shawbrook account and the process is always seamless, and if I do need to contact customer service their response is always timely and comprehensive. Shawbrook generally offer highly competitive interest rates... Reviewed on: 24th March 2025

All round recommendation

Timely reminder of maturities and clear options with very competitive rates for us savers. Always replies to online queries. Although probably generated responses they have been on point. Reviewed on: 24th March 2025

Having savings with Shawbrook Bank

Having savings with Shawbrook Bank for many years without any problems is a great comfort Reviewed on: 24th March 2025

Trustworthy

Competitive rates, good selection of accounts and a secure website. Trustworthy. Reviewed on: 24th March 2025

There's always an investment to suit my needs.

There's always an investment to suit my needs. Reviewed on: 24th March 2025

Very helpful staff

Very helpful staff, if you need to make a phone call. It is always good to know you can speak to a person and not a machine/AI. Good returns on products. The website is very user friendly and intuitive to use. Reviewed on: 24th March 2025

Good rates and good service

I have been saving with Shawbrook now for a few years and they always provide good rates. If I have any questions it is easy to leave a message and they generally respond very quickly with an answer. Reviewed on: 24th March 2025

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