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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.85 (1779 reviews)

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4.84

Based on 1,779 reviews, last reviewed 13th Nov 2025

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

It was incredibly straightforward to open up an ISA... It was incredibly straightforward to open up an ISA account and to transfer the balance at maturity to another ISA. Reviewed on: 16th July 2025

Latest lowest rating:

1

Awful customer service, no reply to emails, no reply... Awful customer service, no reply to emails, no reply to messages. Currently unable to access funds so I cannot pay my care home fees. Absolutely shoc... Read more Reviewed on: 13th November 2025

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About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Shawbrook Bank Savings reviews (1779)

Easy to open account plus excellent rates

Easy to open account plus excellent rates Reviewed on: 26th February 2024

So far so good

Very efficient release of funds when withdrawals are requested. Website works well. Would have liked clearer explanation of when interest payable and how calculated Reviewed on: 26th February 2024

Straightforward procedures to date.

Straightforward procedures to date.A very effective and efficient service. Reviewed on: 26th February 2024

Excellent!

Excellent savings rates offered. Great service all round. Reviewed on: 26th February 2024

A BANK WITH BENIFITS

Easy to open an account with competitive rates with high security via phone code comes highly recommended. Reviewed on: 26th February 2024

New ISA - excellent custome...

Opened a new ISA with Shawebrook - excellent customer service Reviewed on: 26th February 2024

Savings rates are competitive and easy to check online.

Savings rates are competitive and easy to check online. Email reminders about rate changes helpful, with good advance warning of changes. Customer service and mortgage provision have not been required. Reviewed on: 26th February 2024

Great Bank

My ISA is easy to access on line should I need to. Interest is paid to me monthly which is perfect for me. Reviewed on: 26th February 2024

For the third year running i haveinvested my ISA wit...

For the third year running i haveinvested my ISA with Shawbrook Reviewed on: 26th February 2024

Always helpful and extremely patient.

Always helpful and extremely patient. Reviewed on: 26th February 2024

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