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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.87 (2755 reviews)

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4.87

Based on 2,755 reviews, last reviewed 19th Apr 2026

86% decrease in 5 star reviews

in the past 90 days

33% decrease in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Easy to navigate online. Easy to navigate online. Competitive products. Reviewed on: 19th April 2026

Latest lowest rating:

1

Disrespect for personal information My main experience of this bank is that if you have a personal account and a business savings account with them, they lump the two together if your pe... Read more Reviewed on: 16th April 2026

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About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Shawbrook Bank Savings reviews (2755)

Excellent customer service

I transfer ISA's into and out of my Shawbrook account and the process is always seamless, and if I do need to contact customer service their response is always timely and comprehensive. Shawbrook generally offer highly competitive interest rates... Reviewed on: 24th March 2025

All round recommendation

Timely reminder of maturities and clear options with very competitive rates for us savers. Always replies to online queries. Although probably generated responses they have been on point. Reviewed on: 24th March 2025

Having savings with Shawbrook Bank

Having savings with Shawbrook Bank for many years without any problems is a great comfort Reviewed on: 24th March 2025

Trustworthy

Competitive rates, good selection of accounts and a secure website. Trustworthy. Reviewed on: 24th March 2025

There's always an investment to suit my needs.

There's always an investment to suit my needs. Reviewed on: 24th March 2025

Very helpful staff

Very helpful staff, if you need to make a phone call. It is always good to know you can speak to a person and not a machine/AI. Good returns on products. The website is very user friendly and intuitive to use. Reviewed on: 24th March 2025

Good rates and good service

I have been saving with Shawbrook now for a few years and they always provide good rates. If I have any questions it is easy to leave a message and they generally respond very quickly with an answer. Reviewed on: 24th March 2025

An excellent bank for Personal Saveres

Website easy to use. Deposits easy to make. Interest rates are very competitive and often higher than any other savings banks. The Customer Service response via telephone is excellent. I never have to wait much more than a couple of minutes for my call to be answered. Staff extremely knowledgeable and make investing easy and ISA transfers via Customer Service is easy. This is an excellent bank for service to savers. Reviewed on: 24th March 2025

A timid pensioner with technolog...

As a pensioner with little experience with technology I find saving with Shawbrook bank easy and simple. The assurance of a reply to my deposit is great. Reviewed on: 24th March 2025

Shawbrook Bank have given me excellent service

I have been a customer of Shawbrook for many years and have given excellent service ---if i have a query necessary -they have always helped me on the telephone. Reviewed on: 24th March 2025

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