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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.83 (1125 reviews)

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4.84

Based on 1,125 reviews, last reviewed 17th Jan 2025

100% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Having always used 'BIG' banks I was hunting around... Having always used 'BIG' banks I was hunting around for the best rates for my cash ISAs. Shawbrook had great interest rates but I was a little nervous... Read more Reviewed on: 30th September 2024

Latest lowest rating:

1

Denied my money on maturity service disgraceful! Previously able to login online but suddenly stopped. After repeated requests for information and help I was totally ignored. Mat... Read more Reviewed on: 17th January 2025

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About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Shawbrook Bank Savings reviews (1125)

Review of the Shawbrook Bank, Savings:

Great Savings Rates and very efficient.

The savings interest rates offered by Shawbrook are always very competitive. The website is easy to use and the fixed rate bond maturity process is easy and efficient. Reviewed on: 1st June 2023

Easy access for those of us not technically minded .

Great website for those who aren't technically minded . Always good rates and easy to speak to a human for advice. Reviewed on: 27th February 2024

Always competitive snd easy to deal with

Have had ISAs with Shawbrook for 5 years. It was one of the few providers that made it easy to get online. Intelligent helpful staff. Both my wife and I have ISAs with them. Always competitive and easy to deal with Reviewed on: 27th February 2024

Good for savings.

We have 6 savings accounts between us with Shawbrook, more then any other bank or building society, because the interest rates are generally, but not always, better. Reviewed on: 27th February 2024

New ISA and transfers in.

Fluently opened my new ISA and accepted my ISA transfers-in and the whole transaction went without a hitch. Reviewed on: 27th February 2024

Efficient and easy to use.

Efficient and easy to use. Advisers answer the phone promptly. Helpful to get texts when you deposit a sum. Reviewed on: 27th February 2024

Good website offering good savings products

Good website offering good savings products Reviewed on: 27th February 2024

Great savings rates and excellent customer service.

I have always found Shawbrook's interest rates on their savings accounts to be some of the best available on the market at the time. Their rates on instant access savings have been particularly competitive. It has been very easy to open accounts via their website, and also to transfer funds to new products once any fixed terms have come to an end. Whenever I have needed to speak to them on the phone, which is rarely, their staff have been knowledgeable, helpful and extremely polite. Very importantly for me, their customer service has always been first class. I have not been held in a telephone queue for ages and have always spoken to a courteous human being - if only all banks were the same! I continue to save using Shawbrook products and I have no hesitation in recommending them to anyone looking for great savings products combined with great customer service. Reviewed on: 27th February 2024

Answered the phone quickly - a rare thing these days!

Answered the phone quickly - a rare thing these days! The person I spoke to was very helpful and gave me all the information I needed. What else is there to say - I was able to set up a new savings account at a higher interest rate from the previous year, so everything felt easy and satisfactory. Thanks Reviewed on: 27th February 2024

Satisfied with the saving rates provided by the bank.

Satisfied with the saving rates provided by the bank. Reviewed on: 27th February 2024

Postal difficulties on occasion when instructions gi...

Postal difficulties on occasion when instructions given as requested but notalways acted upon necessitating telephone call. Reviewed on: 27th February 2024

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