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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.87 (2741 reviews)

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4.87

Based on 2,741 reviews, last reviewed 8th Apr 2026

88400% increase in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Bank where smart money grows Good customer service. Goooooooooooooood Reviewed on: 8th April 2026

Latest lowest rating:

1

No faster payments crap Takes days to transfer money to another account terrible in this day and age Reviewed on: 8th April 2026

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About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Shawbrook Bank Savings reviews (2741)

Customer Friendly

Having used Shawbrook Bank for several years we have found them to be competitive with there rates and have an web sight that is customer friendly. Reviewed on: 18th January 2026

Easy to pay in and withdraw money.

Easy to pay in and withdraw money. Interest rates favourable. Reviewed on: 18th January 2026

Good all rounder

Shawbrook run an easy to use on line facility which is backed up with a very good and efficient telephone service . The messaging facility can have mixed results as there can be misinterpretation of the written word . The financial products may not be market leaders but are pretty close and the back up services give confidance to the user . Reviewed on: 18th January 2026

All good so far, nice a simple platform, only issue...

All good so far, nice a simple platform, only issue is no App currently as far as I know. Reviewed on: 18th January 2026

Service and efficiency

Easy to use and does what you want it to. Reviewed on: 18th January 2026

a simple savings transaction, good rates, clear comm...

a simple savings transaction, good rates, clear communications and a personal response to questions. Reviewed on: 18th January 2026

Best online experience

Very easy to set up and operate online. Good website and easy to understand and navigate. Very clear communication. ' Value' is difficult because of current economic uncertainties. Shawbrook up there with the better providers. Reviewed on: 18th January 2026

Genuine Customer Service

Use the phone directly to customer services. They are always interested ; informative and keen to provide a solution to any question we have had. No jargon ; no sales agenda, just genuine and honest helpfulness. Reviewed on: 18th January 2026

So easy and excellent rates.

So easy and excellent rates. Customer service is great too with quick responses. Reviewed on: 18th January 2026

I like the fact that there is the option to talk to...

I like the fact that there is the option to talk to someone…not everything can be sorted online Reviewed on: 18th January 2026

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