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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.85 (1775 reviews)

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4.86

Based on 1,775 reviews, last reviewed 28th Apr 2025

19767% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

So easy to deal with For an online bank, they're so easy to deal with Reviewed on: 28th April 2025

Latest lowest rating:

1

Don't go hereWhere to begin? Where to begin? Lousy customer service, bordering on dishonesty. T&Cs defiinitely don't match customer care duties. Reviewed on: 8th April 2025

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Shawbrook Bank Savings reviews (1775)

Easy simple all online no fuss.

Easy simple all online no fuss. Communication good Reviewed on: 22nd March 2025

Online account is easy to navigate.

Online account is easy to navigate. There are a good range of products available at competitive rates & I was notified in plenty of time when my investment was about to mature. Shawbrook offered a suite of options for next steps at maturity, which helped me to decide on what my preference would be. Reviewed on: 22nd March 2025

Efficient and Friendly Service

The staff are efficient and friendly to deal with and the website easy to negotiate. Reviewed on: 22nd March 2025

Ever cagey about awarding 'excellent', but.......

I never on principle vote for 'excellent' &c, but am very satisfied with what you offer. Reviewed on: 22nd March 2025

Easy interface, good interest rates.

Easy interface, good interest rates. Reviewed on: 22nd March 2025

Good rates on savings.

Good rates on savings. prompt replies to any queries using the secure messaging service Reviewed on: 22nd March 2025

highly competitive & competent request handling

highly competitive & competent request handling Reviewed on: 22nd March 2025

Easy online cash ISA with great interest rate.

I opened a cash ISA with Shawbrook in 2023. The rate was very competitive and it was incredibly easy to do online. I also asked them to arrange transfer from an existing ISA with another provider. All completed without fuss. Excellent comms and the customer service was excellent on the one instance I had to phone. Can’t fault them. I took out another ISA with them when the first one matured because of the competitive rates and the simplicity of doing it. Reviewed on: 22nd March 2025

Super Bank at Shawbrook

i have found Shawbrook to be a very good bank with good rates of interest and a fair easy to use bank Reviewed on: 22nd March 2025

At Shawbrook its the people who make the difference.

At Shawbrook its the people at the grassroot, those are on the front line, those who eye ball with customers; these are the people who make Shawbrook a great company to do business with. I have found them to be patient, ready to assist and who try to understand and provide answers-in a way that I can understand- to any of my problems. Reviewed on: 22nd March 2025

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