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Deanna H

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All reviews (3)

Review of the Darlington Building Society, Savings:

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Excellent customer service

Opened a regular savings account online at an excellent interest rate; there was a software glitch on Darlington's end which delayed my application and the deadline was missed. They contacted me to apologise and honoured the higher interest rate Reviewed on: 30th January 2026

Review of the Shawbrook Bank, Savings:

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provides the products I need at a decent return

provides the products I need at a decent return Reviewed on: 20th January 2026

Review of the Darlington Building Society, Savings:

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IT glitch resolved

Experienced an IT glitch which took a week for Darlington to resolve but I was kept informed and they honoured the interest rate I'd originally applied for. Excellent customer service from Jonathan, Maureen and others, I will keep an eye out for other competitive rate investment products from you. Well done and thank you. Reviewed on: 21st October 2025

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