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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.85 (1778 reviews)

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4.85

Based on 1,778 reviews, last reviewed 19th Oct 2025

100% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

It was incredibly straightforward to open up an ISA... It was incredibly straightforward to open up an ISA account and to transfer the balance at maturity to another ISA. Reviewed on: 16th July 2025

Latest lowest rating:

1

Shawbrook Bank treatment of loyal customers Shawbrook Bank advertsing a a new Bonus Easy Access Savings Account Issue 2 4.31% AER (variable) for the first 12 months – includes a 2.31% AER fixed... Read more Reviewed on: 19th October 2025

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About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Shawbrook Bank Savings reviews (1778)

Excellent all round and professional service

All interactions have been extremely efficient and professional, whether on the internet or contact centres. Reviewed on: 23rd March 2025

Easy Banking

Good communication, also if the interest changes up or down these no need to open another account to get the higher rates not like other banks. Reviewed on: 23rd March 2025

Good value and customer service

Interest rates alway seem competitive and telephone response times are excellent. Reviewed on: 23rd March 2025

Waiting time to speak to someone is reasonable (less...

Waiting time to speak to someone is reasonable (less than 5 minutes) abnd very helpful service Reviewed on: 23rd March 2025

Excellent service from Shawbrook Bank.

Excellent service from Shawbrook Bank. They have the products that I need at top interest rates and provide good communication. Also, they don't have any annoying adverts. Reviewed on: 23rd March 2025

Highly recommended

Clear and easy to operate on line, with competitive rates and good service levels. Reviewed on: 23rd March 2025

Good rates, no hassle.

I have a couple of ISAs with Shawbrook at good interest rates. They don't bombard me with marketing messages and communicate when necessary. Reviewed on: 23rd March 2025

Online experience not so good.

Online experience not so good. Codes to log in to account very slow to arrive and often don’t arrive at all. Easy access accounts now lag behind interest rates of other providers. Used to be far better. Reviewed on: 23rd March 2025

First Place to Look....

Shawbrook always found to be efficient and easy to save with - although not paying the highest interest rates - I always look at Shawbrook Bank first when making a decision to invest in a cash isa / bond. Reviewed on: 23rd March 2025

I have been pleased with the service but I feel a li...

I have been pleased with the service but I feel a little more communication as to products available would have been beneficial to me Reviewed on: 23rd March 2025

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