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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.85 (1763 reviews)

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4.86

Based on 1,763 reviews, last reviewed 17th Apr 2025

58900% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Queries are responded to quickly Queries are responded to quickly and has given me back my confidence in banking. Clear communications are sent out in plenty of time for fixed rate s... Read more Reviewed on: 17th April 2025

Latest lowest rating:

1

Don't go hereWhere to begin? Where to begin? Lousy customer service, bordering on dishonesty. T&Cs defiinitely don't match customer care duties. Reviewed on: 8th April 2025

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About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Shawbrook Bank Savings reviews (1763)

Review of the Shawbrook Bank, Savings:

Archaic online system

Impossible to transfer between accounts online, have to request transfers via secure messaging which is taking 5 days to action due to insufficient staffing. Same goes for customer service in general, insufficient staffing leading to long delays. Reviewed on: 23rd May 2024

A great online savings bank.

A great online savings bank. Very easy to set up and good rates of return. Reviewed on: 17th April 2025

Very easy to set up an account

Very easy to set up an account and access information. Good rates of interest. Reviewed on: 17th April 2025

As a customer of Shawbrook Bank, I have been delighted

As a customer of Shawbrook Bank, I have been delighted with the competitive rates on savings accounts. Wherever possible Shawbrook is my 'go to' to ensure good rates on return for both Fixed Rate Bonds and Cash ISAs. As someone who regularly carries out banking online, Shawbrook Bank's website is incredibly quick and easy to use and navigate. I also particularly like the reminders I receive via email, which is great to ensure I know when savings accounts are coming up for maturity and to advise on progress following my requests - I know I'm not going to miss any important deadlines! I certainly can't see any reason at this moment in time at least, why I would want to move away from Shawbrook Bank - well done and thank you! Reviewed on: 17th April 2025

Clear advice

Always quick response from pleasant staff Reviewed on: 17th April 2025

I have always found the app and website very easy to...

I have always found the app and website very easy to use. Easy to find information and whenever I have been unsure about something their customer service has been excellent. Reviewed on: 17th April 2025

Happy to Save

Great savings interest rates customer services friendly and efficient a better savings experience compared with high street banks. Reviewed on: 16th April 2025

Good Interest rate.

Good Interest rate. Good on the phone. No problem with Transactions. Reviewed on: 16th April 2025

Excellent products super customer service.

Excellent products super customer service. Prompt reply by message service. Reviewed on: 16th April 2025

Shawbrook everytime

Shawbrook provide very competitive returns on your money. It is straightforward to open an account and everything is clear and easy to understand. I would recommend them to all. Reviewed on: 16th April 2025

Excellent Fixed Term Rates

Savings rates are some of the best for isa's and fixed rates are excellent. Reviewed on: 16th April 2025

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