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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.85 (1770 reviews)

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4.86

Based on 1,770 reviews, last reviewed 20th Apr 2025

59500% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Johns savings. All information I have needed, I have found on my online account. Reviewed on: 20th April 2025

Latest lowest rating:

1

Don't go hereWhere to begin? Where to begin? Lousy customer service, bordering on dishonesty. T&Cs defiinitely don't match customer care duties. Reviewed on: 8th April 2025

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About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Shawbrook Bank Savings reviews (1770)

Review of the Shawbrook Bank, Savings:

No Customer Service

Do not transfer an existing ISA to this company. You will not speak to anybody on a phone call as you will probably be No 72 in the queue. Online the "secure" messaging service is worse than useless. They will tell you that they cannot find transfer forms until the 14 day cooling off period has passed, then they can pull 90 days interest charge....the list goes on. I have complained of course and they reassured me that my complaint will be dealt with in the next 8 weeks, need I say more. thoroughly bad experience wit this sharp, unpleasant Bank. Don't be fooled by the advertising Bull**** Reviewed on: 18th June 2022

Easy to use great rates been using for several years...

Easy to use great rates been using for several years always pleased Reviewed on: 16th April 2025

When I was looking to open an ISA I was recommended...

When I was looking to open an ISA I was recommended to Shawbrook Bank and I have been delighted with their service. Reviewed on: 16th April 2025

Easy to understand web site for investing and saving...

Easy to understand web site for investing and saving, English speaking agents when asking for advice,coupled with good interest rates,,,,, Reviewed on: 16th April 2025

Easy and straight forward to open account

Easy and straight forward to open account Reviewed on: 16th April 2025

Shawbrook Bank provide excellent fixed term ISA rate...

Shawbrook Bank provide excellent fixed term ISA rates, which I have used for a couple of years. Reviewed on: 16th April 2025

nice and polite, no waffle.

nice and polite, no waffle. answered the question when i had to phone them. online simple to use. Reviewed on: 16th April 2025

Competitive rate with good customer service.

Competitive rate with good customer service. Reviewed on: 16th April 2025

Very good and responsive website application process.

Very good and responsive website application process. Reviewed on: 16th April 2025

Good for lazy isa users

Reason I prefer shawbrook is they don't penalise you for being loyal, you can still get decent interest rates without having to transfer your isa Reviewed on: 16th April 2025

Online account is easy to use and the customer servi...

Online account is easy to use and the customer service is second to none Reviewed on: 16th April 2025

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