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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.83 (1127 reviews)

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4.81

Based on 1,127 reviews, last reviewed 26th Feb 2025

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Excellent interest rates. Excellent interest rates. Excellent customer service Reviewed on: 26th February 2025

Latest lowest rating:

1

Denied my money on maturity service disgraceful! Previously able to login online but suddenly stopped. After repeated requests for information and help I was totally ignored. Mat... Read more Reviewed on: 17th January 2025

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About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Shawbrook Bank Savings reviews (1127)

Review of the Shawbrook Bank, Savings:

Competitive Rates and Good Customer Service

I have taken out a couple of one year fixed rate loans with Shawbrook Bank as their interest rate was highly competitive and they offer good customer service. I have taken out several other policies over the years and have had no issues. Reviewed on: 26th February 2024

Application was easy and communication from Shawbroo...

Application was easy and communication from Shawbrook was prompt and efficient Reviewed on: 1st March 2024

No Problems - so no interaction.

No Problems - so no interaction. Complete internet service with no problems so I can say no more about the experience Reviewed on: 1st March 2024

Good savings provider

I've had a saving account with Shawbrook for the last couple of years. I've never needed to contact them so I cant comment on their customer service, but I get regular standard emails from them, and the interest rates are good so I'm very happy with my savings choice. Reviewed on: 1st March 2024

Very easy to use and good service and excellent rate...

Very easy to use and good service and excellent rates of interest Reviewed on: 1st March 2024

Excellent service.

I took out a 1 year fixed rate savings and mistakenly didn't ask for the interest to be reinvested in the bond. Contacted Shawbrook and this was rectified going forward with no problem. Excellent service Reviewed on: 1st March 2024

It was very straight forward to apply for two ISA’s,...

It was very straight forward to apply for two ISA’s, there was a slight complication with one of them which was explained and resolved by customer service Reviewed on: 1st March 2024

Very helpful UK based staff

I have rung and spoken to helpline staff on several occasions, the calls are answered quickly and the staff couldn't have been more helpful. Website easy to navigate and excellent savings rates, What's not to like?! Reviewed on: 1st March 2024

Professional from start to finish

Professional from start to finish Reviewed on: 1st March 2024

...fixed rate bond

Quick and efficient customer service very knowledgeable Reviewed on: 1st March 2024

easy access savings account.and top interest

Easy to set up an easy access savings account. With top interest rates: Reviewed on: 29th February 2024

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