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Martyn G

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All reviews (5)

Review of the first direct, 1st Account:

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Customer service is brilliant as is their app.

Customer service is brilliant as is their app. Reviewed on: 26th February 2024

Review of the Newcastle Building Society, Newcastle Fixed Rate Options Bond:

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No compassion or understanding for members

I have a lot of money in a 5 year bond taken out when interest rates were very low. I politely asked if I could renegotiate the interest rate by a couple of percentage points but was told no. Whilst I understand that I had a contract I would have liked them to demonstrate some compassion, especially in view of how much their CEO and others are earning. Reviewed on: 26th February 2024

Review of the Coventry Building Society, Savings:

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Brilliant

Excellent interest rates and brilliant customer service. They once got something wrong with one of my accounts and quickly corrected it and offered compensation without me asking for it. Brilliant Building Society Reviewed on: 26th February 2024

Review of the Charter Savings Bank, Fixed Rate Bond:

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Good interest rates, efficient web site.

Good interest rates, efficient web site. Reviewed on: 26th February 2024

Review of the Shawbrook Bank, Savings:

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Good interest rates and promp answers to queries.

Good interest rates and promp answers to queries. The 1 year fixed ISA allowed me to continue deposits which is great. Not all banks do that. Reviewed on: 26th February 2024

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