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Shawbrook Bank: Savings reviews

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4.86
Based on 1,776 reviews, last reviewed 16th Jul 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

It was incredibly straightforward to open up an ISA... It was incredibly straightforward to open up an ISA account and to transfer the balance at maturity to another ISA. Reviewed on: 16th July 2025
Hilary W's avatar
Hilary W

Latest lowest rating:

1

Don't go hereWhere to begin? Where to begin? Lousy customer service, bordering on dishonesty. T&Cs defiinitely don't match customer care duties. Reviewed on: 8th April 2025
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elisa
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About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Shawbrook Bank Savings reviews (1776)

Excellent customer service.

5
Excellent customer service. Very helpful with first time investing. No matter how many times I called. Reviewed on: 30th March 2025
Debbie W's avatar
Debbie W

Consistently good savings rates and helpful REAL peo...

5
Consistently good savings rates and helpful REAL people when bed on the telephone Reviewed on: 30th March 2025
Valerie B's avatar
Valerie B

Savings Accounts

5
Had a number of savings accounts with Shawbrook, including ISAs and easy to set up, access and transfer funds Reviewed on: 30th March 2025
Paul D's avatar
Paul D

Easy to open accounts.

5
Easy to open accounts. Prompt, useful answers to online queries via message system. Reviewed on: 29th March 2025
Phyl's avatar
Phyl

Good enough to share!

5
I can’t believe that so many people haven’t heard of this bank … and are therefore hesitant to trust it with their savings. I’ve been with Shawbrook for several years and have received good service and high interest rates. Tempted to keep the secret to myself but it’s good to share! Reviewed on: 29th March 2025
Coleman's avatar
Coleman

Excellent customer service.

5
Excellent customer service. Wide range of choices of savings accounts and with good rates. Easily access to on-line accounts, clearly presented information. I recently had reason to transfer some funds in from another provider. Opening a new account was easy quick. Plus the transfer was completed quickly and efficiently. Reviewed on: 29th March 2025
Sandra N's avatar
Sandra N

I opened up my account on line .

5
I opened up my account on line . All was very seamless . I opened up a high interest account which I feel was one of the best which was around at the time . Unfortunately soon after the interest rates changed so our rate dropped but even so I feel we still have a great offering Reviewed on: 29th March 2025
Esther 's avatar
Esther

Better interest rate on savings, easy to use app

5
Better interest rate on savings, easy to use app Reviewed on: 29th March 2025
Richard R's avatar
Richard R

No problems

5
So far I have had no problems with Shawbrook Bank. Alll my transactions have been actioned swiftly, efficiently and with no fuss. Reviewed on: 28th March 2025
Wilfred K's avatar
Wilfred K

Shawbrook make it easy to open and manage my savings...

4
Shawbrook make it easy to open and manage my savings accounts. Reviewed on: 28th March 2025
Howard P's avatar
Howard P

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