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Shawbrook Bank: Savings reviews

View other Shawbrook Bank products
4.88
Based on 2,635 reviews, last reviewed 24th Jan 2026
79100% increase in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Easy to deal with. Straight forward to use, easy to understand and simple to contact and deal with. Reviewed on: 24th January 2026
Susan M's avatar
Susan M

Latest lowest rating:

1

Useless useless banknotefficent Absolotive useless bank. Unhelpful and Reviewed on: 15th January 2026
Pat's avatar
Pat
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About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Shawbrook Bank Savings reviews (2635)

Uncomplicated

5
We have Isa and fixed rate savings. The experience of dealing on line is very good and gives an uncomplicated feel to the transaction. Felt in control at all times. Electronic acknowledgment was prompt and we have not been bombarded with follow up spam Reviewed on: 17th January 2026
Michael W's avatar
Michael W

Shawbrook - ease of access

5
The Shawbrook website is easy to use. Responses to customer questions are swift and clear. Reviewed on: 17th January 2026
Denise H's avatar
Denise H

Very efficient service.

5
Very efficient service. Good communication Reviewed on: 17th January 2026
Derek R's avatar
Derek R

Haven’t had the account for long but was Super easy...

5
Haven’t had the account for long but was Super easy to create a savings account account Reviewed on: 17th January 2026
Suzanne H's avatar
Suzanne H

A small bank that outperforms its bigger rivals

4
Shawbrook offer savings products at competitive rates of interest. Their website is easy to use, and they always inform me by email of changes to interest rates, bonds about to mature, etc well in advance. Reviewed on: 17th January 2026
Andrew H's avatar
Andrew H

Good products easy online access

5
Good products easy online access Reviewed on: 17th January 2026
Evelyn J's avatar
Evelyn J

New Savings Account

5
Just opened a savings account with Shawbrook Bank as offering good interest rates. Very easy to open on line. Reviewed on: 17th January 2026
Susan C's avatar
Susan C

First class service and very personal able

5
First class service and very personal able Reviewed on: 16th January 2026
S S's avatar
S S

Excellent and accessible customer service

5
Shawbrook is one of the best to deal with. You can talk to real people and they are always helpful. I value customer service and accessibility to real people above everything these days, and Shawbrook does not disappoint. Their web pages are also easy to navigate. Highly recommend. Reviewed on: 16th January 2026
Susan M's avatar
Susan M

Web site easy to use.

5
Web site easy to use. When i have spoken to customer service they are very friendly professional & helpful Reviewed on: 16th January 2026
Janet Welch's avatar
Janet Welch

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