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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.87 (2630 reviews)

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4.88

Based on 2,630 reviews, last reviewed 23rd Jan 2026

78600% increase in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

EXCELLENT SERVICE When I needed assistance, staff always helpful on telephone. Reviewed on: 23rd January 2026

Latest lowest rating:

1

Useless useless banknotefficent Absolotive useless bank. Unhelpful and Reviewed on: 15th January 2026

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About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Shawbrook Bank Savings reviews (2630)

Great customer service

Very easy to find out about products available and open accounts. Any queries dealt with by secure messages with speedy replies. Competitive interest rates. Reviewed on: 17th January 2026

Very impressive communication and easy and simple to...

Very impressive communication and easy and simple to navigate, let alone providing good rates for saving. Reviewed on: 17th January 2026

Very easy to set up on line

Very easy to set up especially for for someone with dyscalculia Reviewed on: 17th January 2026

Extremely helpful staff.

As a new customer some years ago and I needed to speak to someone, I found the staff member extremely helpful. Since then I have been able to navigate the website relatively easily to find information on savings products and make my decisions. Reviewed on: 17th January 2026

V .. helpful staff

V . Helpful staff and easy to contact would certainly continue using them Reviewed on: 17th January 2026

Give good rates and have had no issues

Give good rates and have had no issues Reviewed on: 17th January 2026

Excellent customer service

This was my first time investing with this bank, as I’d never used them before. The ISA application was done online and was very smooth. They were offering the best rate, which initially attracted me, and I’ve been really happy with the experience overall. Reviewed on: 17th January 2026

Anexcellent company to deal with.

Anexcellent company to deal with. Quick and efficient.A good rate of interest Reviewed on: 17th January 2026

Competitive rates with bonus.

Competitive rates with bonus. Base rate is competitive when bonus ends. Reviewed on: 17th January 2026

Upgrade of Website.

Been with Shawbrook many years they have recently upgraded their website which did cause me a headache at times hence 4 stars instead of 5 stars. I think it is all set up and working properly now, well hopefully. Reviewed on: 17th January 2026

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