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Shawbrook Bank: Savings reviews

4.81
Based on 1,128 reviews, last reviewed 11th Mar 2025
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
3%

Latest highest rating:

5

I FELT VALUED... Fantastic telephone help and support when reviewing and completing my maturity options. Listened, were patient and very professional which made me fe... Read more Reviewed on: 11th March 2025
Bruce R's avatar
Bruce R

Latest lowest rating:

1

Denied my money on maturity service disgraceful! Previously able to login online but suddenly stopped. After repeated requests for information and help I was totally ignored. Mat... Read more Reviewed on: 17th January 2025
Del T's avatar
Del T

About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Shawbrook Bank Savings reviews (1128)

Review of the Shawbrook Bank, Savings:

Excellent interest rates.

5
Excellent interest rates. Excellent customer service Reviewed on: 26th February 2025

Always kept up to date with savings accounts g...

5
Always kept up to date with savings accounts good rates of interest. Reviewed on: 29th February 2024

Recently taken out an ISA.

5
I've recently taken out an ISA, found them to have the best interest rate at the time. Smooth transaction on their website, where I already had an account. Reviewed on: 29th February 2024

A real novelty!

5
Phones answered quickly (a real novelty!). Staff know what they are talking about. Soon sorted out my query. Reviewed on: 29th February 2024

Thumbs up

5
Very straightforward, good rates, no hassle Reviewed on: 29th February 2024

Easy to Set Up Accounts

5
Good rates when I was looking and have opened accounts several times over the last few years. Reviewed on: 29th February 2024

Competitive rates for savings.

5
Competitive rates for savings. Cannot rate other products as not involved. Reviewed on: 29th February 2024

Very user friendly for me, a mature and nervous saver.

5
Have been saving with Shawbrook for some years now and find them very easy to deal with. Website is very user friendly and Interest rates are very competitive. Reviewed on: 29th February 2024

Attractive Rates

4
What attracted me to Shawbrook were the competitive interest rates offered and indeed, still keep me with you! The online service matches that of other account providers I use although out of seven providers I find navigating the Shawbrook site the hardest. Finding the latest letter/message isn't easy for me. However, I'm satisfied with the level of professionalism demonstrated and the performance of your banking business to date. Reviewed on: 29th February 2024

Great experience so far

5
So easy to open an account. Very responsive to my communication. Great value Reviewed on: 29th February 2024

Easy to use online, easy customer service contact wi...

5
Easy to use online, easy customer service contact with staff who have excellent communication skills. Great rates too. Reviewed on: 29th February 2024

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