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Skipton Building Society: Savings reviews

Name: Savings
Rating: 4.4 (72 reviews)

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4.44

Based on 72 reviews, last reviewed 28th Jan 2025

1400% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

67%

19%

Latest highest rating:

5

Straightforward and smooth from start to finish Straightforward and smooth from start to finish Reviewed on: 28th January 2025

Latest lowest rating:

1

Cannot transfer funds, no customer service solution My Husband has (soon to be had) a savings account with Skipton for 1 yr. He wanted to move some funds but the app said he needed to use his nominated ... Read more Reviewed on: 7th October 2024

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About this product

Skipton Building Society savings reviews can help you to find out more about life at Skipton Building Society. How easy is it to contact Skipton Building Society? And how friendly are they? Our Skipton Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Skipton Building Society Savings reviews (72)

Review of the Skipton Building Society, Savings:

Great family society

Great value rates and always a friendly face if you need to speak to over the phone or in-branch. Efficient and quite technologically advanced for a building society, transfers usually only take a couple of hours. I also find them excellent for child savings. Just wish they had a Fairer Share like Nationwide! Reviewed on: 11th March 2024

Reply from Skipton Building Society Hi there, thanks for taking the time to write about your positive experience. Please don't hesitate to reach out via [email protected] or if you need any further assistance or if you would like to hear more about the other products and services Skipton offer.. Thanks - Georgia Response date: 12th March 2024

Wonderful

It has been to easy to set up my savings account and the rates a great too! Reviewed on: 4th April 2023

Honest Building Society

Good Customer Service Great App Plenty Of Choice Of Accounts Reviewed on: 16th March 2023

Great lifetime isa

Easy to set up, could see the government money going in each month with helped with savings Reviewed on: 10th March 2023

Great

Great customer service and excellent interest rates. Reviewed on: 9th March 2023

Best rate for flexible isa

Best rate available for flexible isa , automatically increase Reviewed on: 27th February 2023

Love my lifetime ISA

I've managed to save so much with Skipton. I can't thank them enough. I'm nearly at my goal deposit. The app is easy to use and I trust them as a company. Reviewed on: 19th January 2023

Fixed term savings

I have recently converted an obsolete savings account to a fixed term savings. The process was easy once I was through to the right person. I am also relieved to see Skipton getting positive reviews for their tree planting. Reviewed on: 17th January 2023

INCREASED CO2, INCONVENIENCE AND LOW INTEREST ...THATS GOOD!

(As per Skipton BS)! When you discover the account you opened only a few months ago is only paying three quarters the rate new investors are getting, Skipton say that's OK, because you can:- 1)Watch the website like a hawk for new rates 2)Phone up to make an appointment to get updated account (Can take 40 mins to get through). 3)Drive in spending on petrol and parking and increasing CO2. 4)Use your own time, and staff time, transferring to a near identical new account to gain a few pennies interest.(That's why you can't just call in and do it, but need an appointment ... The staff are too busy transferring funds to near identical accounts!) 5)Complete transfer to the new account. After this:- 6)Skipton bring out an account within a few months offering a better rate to new investors. 7)You repeat 1,2,3,4 and 5. 8)Skipton repeat (6) 9)You repeat 1,2,3,4,5,and 7 10)They repeat 6 and 8 .... And so on ad finitum! You lose the will to live and complain. They say:- It's OK:- You can watch the website like a hawk and phone up for an appointment to transfer to a new account ...... again! Reviewed on: 22nd December 2022

ROBBING LOYAL CUSTOMERS!

Skipton's approach these days seems to be to constantly degrade existing customers accounts to ensure they pay less interest than they do new customers (Beware new customers, your time will come!). In the case of my ISA an account opened last year had been degraded to about 75% of the rate offered new investors! And account had already been changed by me last year because exactly the same had happened then! If you don't keep checking, you lose interest. If you do check, you waste time going in to "upgrade" account , causing inconvenience, and extra CO2 caused by extra unnecessary visits! They say they all do it, but compare Nationwide and Family/National Counties who have treated loyal customers fairly throughout. When it's re-opened, it's the same money as before, but change is necessitated by Skipton constantly moving the Goal posts. Come on Skipton, start treating long term loyal customers fairly. You wouldn't be there without us! Reviewed on: 1st November 2022

Simple online procedure and help at hand

I opened a fixed rate bond online and it was pretty simple - a couple of questions which were answered instantly via online chat Reviewed on: 1st August 2022

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