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Skipton Building Society: Savings reviews

Name: Savings
Rating: 4.47 (98 reviews)

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4.53

Based on 98 reviews, last reviewed 4th Apr 2025

3600% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

71%

17%

Latest highest rating:

5

Really excellent customer service, they always expla... A good range of savings products from a building society you can trust. Really excellent customer service, they always explain things so clearly. Reviewed on: 4th April 2025

Latest lowest rating:

1

As a long-standing customer you gave me terrible ser... As a long-standing customer you gave me terrible service today. Your systems are lousy. You have lost me forever and I shall be investing in the Natio... Read more Reviewed on: 13th March 2025

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About this product

Skipton Building Society savings reviews can help you to find out more about life at Skipton Building Society. How easy is it to contact Skipton Building Society? And how friendly are they? Our Skipton Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Skipton Building Society Savings reviews (98)

Review of the Skipton Building Society, Savings:

Interest rates dropped through the floor

After being with Skipton for 3 years and the BoE rate drop the rates applied to the isa have dropped steeply. Reviewed on: 27th April 2020

Really excellent customer service, they always expla...

A good range of savings products from a building society you can trust. Really excellent customer service, they always explain things so clearly. Reviewed on: 4th April 2025

Reply from Skipton Building Society Hi Julie, thanks for sharing your comments. It's great to hear your positive feedback about our service. - Imogen Response date: 4th April 2025

Great service

Fantastic service at the Taunton branch with excellent rates on their ISA products. Reviewed on: 2nd April 2025

Reply from Skipton Building Society Hi Ges, thanks for sharing your comments. It's great to hear your positive feedback about our Taunton branch. Thanks - Imogen Response date: 3rd April 2025

nt twelve months ago.

Opened an account twelve months ago. Always polite service when l have to visit. Noticed other staff being really helpful + patience to help others. Reviewed on: 26th March 2025

Reply from Skipton Building Society Hi Eunice, thanks for sharing your comments. It's great to hear your positive feedback about our service. - Corey Response date: 27th March 2025

Initially started an account from Accrington branch...

Initially started an account from Accrington branch the lady ( sorry can't remember her name now was very good at explaining what was on offer we chose an account convenient for us. Sadly Accrington branch closed went into Clitheroe and one of the ladies Ann was someone I knew from my school class over 50 years ago! Also young girl Laura who is lovely. We are happy with Skipton very friendly informative and would highly recommend to family and friends Reviewed on: 25th March 2025

Reply from Skipton Building Society HI Sandra, thanks for sharing your experience. It's great to hear you had a positive experience in branch - Corey Response date: 26th March 2025

So easy to transact with

I have a couple of savings accounts with Skipton. They are extremely responsive. Offer good interest rates and the App is so easy to use. Reviewed on: 24th March 2025

Reply from Skipton Building Society Hi Neil, it's great to hear your feedback about our service. Thanks for sharing! - Corey Response date: 25th March 2025

I had a twelve month fixed rate bond that matured w...

I had a twelve month fixed rate bond that matured while I was hospitalised I was unable to get in touch with the skipton, when I was eventually discharged from hospital I went to my local branch to give instructions only to find out that the skipton had second guessed my intentions and reinvested my money into another twelve months bond which is exactly what I wanted .I know that other banks deposit your money into a measly account paying a very low rate of interest but not the skipton ,they did what was best for the customer Reviewed on: 21st March 2025

Reply from Skipton Building Society Thank you for taking the time to share your positive experience. We are delighted to hear that you received such exceptional service. Thanks - Imogen Response date: 24th March 2025

Rang today to upgrade my cash ISA the young man was...

Rang today to upgrade my cash ISA the young man was very helpful Reviewed on: 21st March 2025

Reply from Skipton Building Society We're delighted to hear that you had a positive experience with our staff member. We appreciate your feedback and are glad that you found their assistance helpful. Thanks - Imogen Response date: 24th March 2025

Man I spoke too could not speak English well and fou...

Man I spoke too could not speak English well and found it.difficult to understand Reviewed on: 21st March 2025

Reply from Skipton Building Society Hi Sue, please could you email us at [email protected] with your details so we can assist further if required - Georgia Response date: 24th March 2025

Very good customer experience in the branch at Keigh...

Very good customer experience in the branch at Keighley Reviewed on: 18th March 2025

Reply from Skipton Building Society Hi Kevin, thanks so much for sharing! 'll be sure to pass on your comments to our Keighley branch team Response date: 19th March 2025

Went to branch last month.

Went to branch last month. Excellent service and advice Reviewed on: 17th March 2025

Reply from Skipton Building Society HI Steven, thanks for sharing your experience. It's great to hear you has a positive experience in branch - Georgia Response date: 18th March 2025

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