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Starling Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (27351 reviews)

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4.94

Based on 27,351 reviews, last reviewed 7th Apr 2025

1083% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I really like starling bank especially the app and t... I really like starling bank especially the app and the spaces feature where I can save and budget for bills, holidays etc. Reviewed on: 7th April 2025

Latest lowest rating:

2

Poor customer service and dispute resolution Poor customer service and dispute resolution Reviewed on: 1st March 2025

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About this product

Starling Bank offer a current account that allows you to track your spending across 56 categories.

You can manage your current account through Starling Bank’s award-winning app. Current accounts include the option to set up Saving Spaces which are like virtual change jars within your account.

Starling Bank current account reviews help you find out what it’s like to be a customer. If you’ve used Starling Bank before, you can also leave a review and share your experience.

Starling Bank Current Account reviews (27351)

Review of the Starling Bank, Current Account:

Okay product, poor customer service

I had months of issues when it came to closing my account. Only after expressing my bad experience publicly did anyone senior step in to try and resolve this issue. Once this did happen my issues were resolved quickly. Reviewed on: 6th November 2018

From loads of old accounts to Starling Spaces...

We had a number of old accounts in our other main bank. Rather than having to manage all the different payments in and out of the five accounts we switched it all to Starling using their Spaces facility to create 'sub accounts' whcih gave us a single view and easy management of our monthly finances. Reviewed on: 26th February 2025

Starling provides excellent service

Starling provides excellent service and a well-designed app, which allows me to do all my banking with ease. The security is top-notch, too. Reviewed on: 26th February 2025

The Starling App.

App is very easy to use. Easy saving options. Reviewed on: 26th February 2025

Like the spaces but wish I could get interest again

Like the spaces but wish I could get interest again Reviewed on: 26th February 2025

Instant notifications, awesome for overseas travel a...

Instant notifications, awesome for overseas travel and brilliant with any fraudulent activity. Also have a joint account. Interest is also surprisingly good. Reviewed on: 26th February 2025

Clear, easy, quick.

Clear, easy, quick. Decent rates on savings. Easy to move money around. Reviewed on: 26th February 2025

I enjoy starling bank.

I enjoy starling bank. They have good values, and are relatively easy to use. I really like the pots functionality, where you can set aside money in different pots, which means it's still in the same account but inaccessible. However, their app could be a bit more useful in terms of viewing past transactions - they don't show you a net amount (i.e. whether you have net gained or net lost money that week/month) which would be useful. Also, they got rid of their piechart infographic on the main page in the app, which is a shame. But still a good bank. Reviewed on: 26th February 2025

Reply from Starling Bank Hi Charlotte, thanks for your review. It's lovely to hear you've been enjoying our Spaces feature. We find they help us organise our finances! We really appreciate your feedback about our app. We'll make sure to get this raised over to our team, feedback like this helps us improve our products and our accounts. Team Starling Response date: 28th February 2025

Easy to open account.

Easy to open account. App is simple and very easy to use. Customer services are great and quick to respond. Would recommend. Reviewed on: 26th February 2025

Top bank

I’ve been with Starling Bank for nearly 5 years and I’ve never had any issues. The app is brilliant, so easy to use. I’ve paid cheques in using the app which is really convenient. I love the Saving Spaces. They help me budget each month. I wouldn’t bank with anyone else now! Reviewed on: 26th February 2025

Overall very good experience but...

Overall very good experience but they denied me an ISA without a good explanation Reviewed on: 26th February 2025

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