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Staysure: Travel Insurance reviews

Name: Travel Insurance
Rating: 4.86 (3465 reviews)

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4.82

Based on 3,465 reviews, last reviewed 25th Nov 2024

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

10%

Latest highest rating:

5

Competitive Always competitive and are sensible about health conditions Reviewed on: 10th October 2024

Latest lowest rating:

1

Staysure says they don’t cover loss of enjoyment We used Staysure for a very expensive holiday to Universal Orlando this October. We paid for an annual policy at £700 which covered every eventuality.... Read more Reviewed on: 25th November 2024

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About this product

Do you buy travel insurance before going abroad? There are hundreds of different travel insurance policies on the market, all designed to help you stay protected while travelling...and giving you piece of mind, whether you're enjoying a sun swept beach or on an adverture-packed holiday. But with so many different policies to choose from, finding the right policy for you can be quite confusing. Reading our Staysure travel insurance reviews can help you find out what other travellers have to say. You can also write your Staysure travel insurance review too!

Staysure Travel Insurance reviews (3465)

Review of the Staysure, Travel Insurance:

Retrospective Reduction in Cover

I had a Staysure annual travel insurance policy. During the term of the policy I added a new medical condition (back pain) online and Staysure charged me an additional premium and issued me with a new certificate. I declared on the online form that I was awaiting an injection for the back pain and the new certificate properly, and very clearly, acknowledged this. When I came to renew my policy I was told by Staysure that because I was awaiting an injection my existing policy was and had been invalid for ALL my declared health conditions from the date I updated may medical record. Very alarming given that I had travelled in the interim. They said this should have been clear in the online process. It was not. The new cover certificate, as issued by Staysure, made absolutely no mention of the fact that my cover did now not include ALL my pre existing conditions. I have now changed insurers to a company that is a Which recommended provider and is much more transparent with both their process and their cover. Avoid Staysure if you want to be certain of being covered. Reviewed on: 25th July 2024

simply the best

well mannered staff who listen and find a solution Reviewed on: 5th October 2021

Best in class

Excellent travel insurance. Very smooth claims service Reviewed on: 5th October 2021

Lovely customer service lady

I needed help with making sure I was covered with covid and all those rules. The lady I spoke to answered all my questions and explained in clear detail. Thank you, now I feel comfortable and ready for my holiday! Reviewed on: 5th October 2021

Friendly and efficient service

The people I spoke to are friendly and knowledgable. Highly recommended Reviewed on: 5th October 2021

Easy user-friendly way of getting your exact cover requirements.

Booked my golf holiday insurance with Staysure while having a morning coffee in Wetherspoons . Very user-friendly service. And good value for money. Reviewed on: 5th October 2021

An excellent company

Good website ...easy to navigate Reviewed on: 5th October 2021

Good phone conversation.

When I was concerned about being possibly detained in Spain on a recent holiday in September, if I tested Covid positive, I was given reassurance that Staysure would supply sufficient financial support if the need arose. Fortunately I tested negative, but Staysure had given me peace of prior to being tested. Reviewed on: 5th October 2021

easy and cheap

it was very easy to set up and had great cover including covid cover and was a lot better and cheaper than other quotes Reviewed on: 4th October 2021

Excellent service and cover

The staff are friendly and helpful, it was a pleasure to do business with them Reviewed on: 4th October 2021

We got the cover we wanted!

I was talked through the cover we needed to ensure we did not miss or overlook anything. Reviewed on: 4th October 2021

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