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Staysure: Travel Insurance reviews

4.82
Based on 3,465 reviews, last reviewed 25th Nov 2024
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
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Latest highest rating:

5

Competitive Always competitive and are sensible about health conditions Reviewed on: 10th October 2024
norman h's avatar
norman h

Latest lowest rating:

1

Staysure says they don’t cover loss of enjoyment We used Staysure for a very expensive holiday to Universal Orlando this October. We paid for an annual policy at £700 which covered every eventuality.... Read more Reviewed on: 25th November 2024
Stephanie W 's avatar
Stephanie W

About this product

Do you buy travel insurance before going abroad? There are hundreds of different travel insurance policies on the market, all designed to help you stay protected while travelling...and giving you piece of mind, whether you're enjoying a sun swept beach or on an adverture-packed holiday. But with so many different policies to choose from, finding the right policy for you can be quite confusing. Reading our Staysure travel insurance reviews can help you find out what other travellers have to say. You can also write your Staysure travel insurance review too!

Staysure Travel Insurance reviews (3465)

Review of the Staysure, Travel Insurance:

Retrospective Reduction in Cover

1
I had a Staysure annual travel insurance policy. During the term of the policy I added a new medical condition (back pain) online and Staysure charged me an additional premium and issued me with a new certificate. I declared on the online form that I was awaiting an injection for the back pain and the new certificate properly, and very clearly, acknowledged this. When I came to renew my policy I was told by Staysure that because I was awaiting an injection my existing policy was and had been invalid for ALL my declared health conditions from the date I updated may medical record. Very alarming given that I had travelled in the interim. They said this should have been clear in the online process. It was not. The new cover certificate, as issued by Staysure, made absolutely no mention of the fact that my cover did now not include ALL my pre existing conditions. I have now changed insurers to a company that is a Which recommended provider and is much more transparent with both their process and their cover. Avoid Staysure if you want to be certain of being covered. Reviewed on: 25th July 2024

No. 1 insurers

5
Efficient, considerate, professional Reviewed on: 4th October 2021

Excellent service

5
Helpful and knowledgeable staff make what is, by nature, a lengthy process, as painless as possible Reviewed on: 4th October 2021

My Go-to travel Advisors

5
I've used Staysure for a number of years to cover my travel needs including more adventurous trips to Antarctica, the Andes and Easter Island. Reliable and efficient advice from staff to ensure appropriate cover. Reviewed on: 4th October 2021

Polite and friendly service

5
Very professional customer service personnel.Certainly knew what they were talking about.Even promised to ring me back on one occasion at a certain date and certain time .This promise was fulfilled Reviewed on: 4th October 2021

Easy to renew

5
We have been with staysure for many years & to date have had no problems. Reviewed on: 4th October 2021

Always excellent service

5
I have renewed my annual cover, for the 4TH TIME, my medical needs are covered, with no fuss. I deferred the start date and have since amended it to travel this year.great service. Reviewed on: 4th October 2021

Worry not

5
Purely its all about peace of mind supported by good communication. Its nice to know help is available should you ever need it Reviewed on: 4th October 2021

great professional service

5
fantastic customer service support and very helpful with options available and pricing Reviewed on: 4th October 2021

Excellent service

4
Very helpful when deciding the level of cover I required. Not pushy at all which was very refreshing. Reviewed on: 4th October 2021

The Professionals

5
At any time over several years now we have rang to speak with these smashing people their advice, up to date options and taking time to explain with care the policies has always been second to none. I have recommended friends and family shoud ring Staysure as its a wise move. Well done we think you are smashing. Pleasure doing business with you. Reviewed on: 4th October 2021

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