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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (11168 reviews)

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4.96

Based on 11,168 reviews, last reviewed 22nd Apr 2025

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Recommended Very positive experience, extremely helpful staff, helped every step of the way with my DMP, highly recommended to anyone who needs help can't praise ... Read more Reviewed on: 16th March 2025

Latest lowest rating:

1

Poor advice My husband found himself in difficulty following a gambling addiction that he had used a credit card for along with maxing out his overdraft. We went ... Read more Reviewed on: 22nd April 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (11168)

Review of the StepChange, Debt Management:

Saved me from a life of worry

From the word go, Step Change, changed my future, a future that was destined to be a continual worry. Reviewed on: 22nd July 2021

Excellent

From first contact when I felt out of control and very depressed they spoke to me like I was human and that I mattered they helped me sort all my debts out so that now I am not working everyday to pay they and not getting anywhere. They gave me my life back. Would recommend them to everyone Reviewed on: 24th May 2024

Fantastic advice with excellent customer care and su...

Fantastic advice with excellent customer care and support Reviewed on: 24th May 2024

With you every step of the way (pun intended)

Just finished 6-year IVA, emergency expenditure and furlough delayed things. But SC were there every step (pun). Always at the end of the phone when needed. Reviewed on: 24th May 2024

Calmed me down

Very good and so helpful they calmed me down and talked me through all options I now feel I can see light at the end of the tunnel Reviewed on: 24th May 2024

Great help and made me feel at ease

Great help and made me feel at ease Reviewed on: 24th May 2024

Live saver.

They take the stress of dealing with mounting debt and trying to juggle different companys correspondence before you sink. Also recommended by company’s you deal with so this makes it a lot easier. There is always someone available to deal with your query and explain everything thoroughly, amazing company and there when you really need help and advice. Reviewed on: 24th May 2024

Doctors of credit gallops

Very good in providing solution. Timely. Compassionate. Professional. Solutions are tailored to individual need Reviewed on: 24th May 2024

listened no judging wish I’d turned to them sooner

When I was in trouble financially stepchange were kind and understanding acknowledging that it didn’t take much to be in that position and that it’s not always your fault. I felt listened to without being judged and they handled everything for me. When I paid it all off myself and contacted them they supplied me with the proof I needed. I wish I’d gone to them sooner. Reviewed on: 24th May 2024

Step change have helped me start to recover my life...

Step change have helped me start to recover my life by helping me step by step to reduce and repay my debts Reviewed on: 24th May 2024

Stepchange helped me get out of debt, excellent serv...

Stepchange helped me get out of debt, excellent service Reviewed on: 23rd May 2024

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