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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (11166 reviews)

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4.96

Based on 11,166 reviews, last reviewed 13th Feb 2025

60% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Much easier and more helpful than expected. Much easier and more helpful than expected. A big relief. Reviewed on: 13th February 2025

Latest lowest rating:

1

Above and beyond help 101% I got into alot of debt and was struggling with keeping up with it and then I found Stepchange and they have been a blessing, with all the chaos with ... Read more Reviewed on: 20th May 2024

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (11166)

Review of the StepChange, Debt Management:

Dare to hope,!

I have been very ill with cancer. During my treatments I took my eye off the ball as the saying goes. Was too ill to deal with post and many many calls from people demanding money. I was becoming paranoid about the phone,the postman. Well debts don’t go away I didn’t know where or who to turn to, my life was such a mess, I was even contemplating ending it all. A friend came here and said why don’t we ring Stepchange the debt charity. I had nothing to lose but from that very first call, they made me feel like we can sort this out together and took me through every single step. Every person I spoke with was efficient,nothing was too much trouble, kind and compassionate. Made me feel like perhaps I could live a life. Am not the only person this happens to. Quite a bit of paperwork which I found daunting but even if I was stuck on silly questions I always got a real person to speak with. I can’t praise them high enough Reviewed on: 27th August 2024

Without stepchange don't know what my life would be...

Without stepchange don't know what my life would be like now. I'm nowhere near clearing my debt but ita took a weight off my shoulders. Stepchange have been a godsend Reviewed on: 20th May 2024

Excellent. Changed my life!

Stepchange have a fantastic team who have transformed my life. They are all super friendly and professional and will give sound solid advice. They should be proud of the services they offer. Reviewed on: 20th May 2024

Very professional and helpful people.

Very professional and helpful people. Highly recommended for debt. Reviewed on: 20th May 2024

Helped me out when I was in a really bad situation o...

Helped me out when I was in a really bad situation on my debt I am very grateful for the advice and arrangements they made on behalf of me Reviewed on: 20th May 2024

I contacted StepChange when I was in alot of debt an...

I contacted StepChange when I was in alot of debt and they helped my budget and sort things out with my creditors. I'm very greatful for their support and helping me become debit free. Reviewed on: 20th May 2024

Stepchange help me turn my life around can't thank t...

Stepchange help me turn my life around can't thank them enough it was a massive weight lifted of my shoulders Reviewed on: 20th May 2024

Relieve Your Financial and Anxiety Levels

Were very empathetic and relieved my anxiety levels regarding our financial situation. Made the whole debt management process less stressful that originally envisaged. Reviewed on: 20th May 2024

Been brilliant for me very helpful really big help

Been brilliant for me very helpful really big help Reviewed on: 20th May 2024

They have completely de-stressed my situation with a...

They have completely de-stressed my situation with an affordable debt management plan. They are now n judgemental and extremely supportive. Reviewed on: 20th May 2024

Amazing staff that were so non judgemental at a time...

Amazing staff that were so non judgemental at a time when I was feeling most vulnerable due to escalating debts. Listened to my circumstances and came up with a plan that has changed my financial life and made everything so manageable. Reviewed on: 20th May 2024

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