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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (11166 reviews)

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4.96

Based on 11,166 reviews, last reviewed 13th Feb 2025

60% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Much easier and more helpful than expected. Much easier and more helpful than expected. A big relief. Reviewed on: 13th February 2025

Latest lowest rating:

1

Above and beyond help 101% I got into alot of debt and was struggling with keeping up with it and then I found Stepchange and they have been a blessing, with all the chaos with ... Read more Reviewed on: 20th May 2024

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (11166)

Review of the StepChange, Debt Management:

Dare to hope,!

I have been very ill with cancer. During my treatments I took my eye off the ball as the saying goes. Was too ill to deal with post and many many calls from people demanding money. I was becoming paranoid about the phone,the postman. Well debts don’t go away I didn’t know where or who to turn to, my life was such a mess, I was even contemplating ending it all. A friend came here and said why don’t we ring Stepchange the debt charity. I had nothing to lose but from that very first call, they made me feel like we can sort this out together and took me through every single step. Every person I spoke with was efficient,nothing was too much trouble, kind and compassionate. Made me feel like perhaps I could live a life. Am not the only person this happens to. Quite a bit of paperwork which I found daunting but even if I was stuck on silly questions I always got a real person to speak with. I can’t praise them high enough Reviewed on: 27th August 2024

staff listen,never judge then offer your a solution...

staff listen,never judge then offer your a solution to your debt problems Reviewed on: 20th May 2024

Helpful and simple to use.

Helpful and simple to use. Was supportive all the way through and continues to be after. Would recommend to anyone if you are having difficulties Reviewed on: 20th May 2024

I have always had the right help and support from St...

I have always had the right help and support from Step Change. This enables me to concentrate on other important matters, concerning my poor health and family. Reviewed on: 20th May 2024

Changed our lives, gave us back control of our finan...

Changed our lives, gave us back control of our finances Reviewed on: 20th May 2024

Very understanding and helpful .

Very understanding and helpful . Great communication Reviewed on: 20th May 2024

Debt advice.

Amazing team they have helped to turn my life around Reviewed on: 20th May 2024

I wasn't sure how I was going to manage my debts as...

I wasn't sure how I was going to manage my debts as I was paying out more than I was earning. Step change, don't judge, they listen and I am now feeling positive that I will become debt free again. Reviewed on: 20th May 2024

Excellent service.

Excellent service. Everyone is very helpful and efficient Reviewed on: 20th May 2024

very helpful

they are ever so helpful, always take time with you, never rush your conversation Reviewed on: 20th May 2024

Very helpful & take care of everything.

Very helpful & take care of everything. Great advice given when needed & have helped me a lot with my finances. Reviewed on: 20th May 2024

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