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StepChange: Debt Management reviews

4.95
Based on 14,664 reviews, last reviewed 23rd Jun 2025
168050% increase in 5 star reviews
in the past 90 days
700% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

From the moment i First made contact with Step Chang... From the moment i First made contact with Step Change, I found them to be professional, Helpful, supportive and easy to deal with they literally did e... Read more Reviewed on: 23rd June 2025
Lu's avatar
Lu

Latest lowest rating:

2

My payments are not aligned with the date required b... My payments are not aligned with the date required by the credit card which cased major attention on my credit rating report Reviewed on: 23rd June 2025
Magda 's avatar
Magda

About this product

StepChange Debt Management reviews (14664)

Review of the StepChange, Debt Management:

I didn’t know where to turn when I was told I had a...

5
I didn’t know where to turn when I was told I had a brain tumour and couldn’t work, lost my income and could no longer afford my payments to credit card companies. Stepchange made it easy to see what I could afford, dealt with my creditors and took the load. Of worry off my shoulders, thanks Stepchange. Reviewed on: 6th June 2025

Thanks to StepChange it feels like a huge weight has...

5
Thanks to StepChange it feels like a huge weight has been lifted off my shoulders. I can start living my life again without having to worry about debt all the time. Thank you so much StepChange. Reviewed on: 9th June 2025

They have helped me a lot.

5
They have helped me a lot. They are always just a phone call away and very helpful Reviewed on: 9th June 2025

Awesome service throughout relieved pressure

5
Awesome service throughout relieved pressure Reviewed on: 9th June 2025

Steps to mindful financial management

4
Step Change provided informative and easily accessible financial management support, at a time when I felt overwhelmed by debt and without any other alternative repayment options. Reviewed on: 9th June 2025

Excellent service very happy with the service that w...

5
Excellent service very happy with the service that was provided Reviewed on: 9th June 2025

Emost important is the be...excellent

5
most important is step change listen and give the best helps and advise , also they are available for any questions and help.during I have been with step change services has been excellent. And they have advise me the best way forward.thanks to the organisation and people who work there . Reviewed on: 9th June 2025

5 star financial support

5
Dealing with StepChange has always been very easy.Staff are friendly, easy to talk to, helpful and knowledgeable.They have provided me with invaluable support to help me deal with my financial difficulties. Reviewed on: 9th June 2025

So helpful and keeping me informed.

5
So helpful and keeping me informed.on how my finances are going. Reviewed on: 9th June 2025

A Huge Weight Lifted Thank You, StepChange!

5
I can’t thank StepChange enough for the incredible support they’ve given me. From the beginning, they were understanding, professional, and reassuring. They handled everything smoothly… from the paperwork to setting up a manageable payment plan and now everything is taken care of. The stress and worry I carried for so long have finally lifted…. I truly appreciate the way the team looks after people like me who are struggling with debt and don’t know where to turn. Their help has made a real difference in my life. Thank you so much, StepChange and your amazing team… you’ve given me peace of mind again… Reviewed on: 9th June 2025

The process is straightforward and has been immensel...

5
The process is straightforward and has been immensely beneficial to me. Reviewed on: 9th June 2025

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