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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (14668 reviews)

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4.95

Based on 14,668 reviews, last reviewed 26th Jun 2025

168150% increase in 5 star reviews

in the past 90 days

700% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

You never know what's around the corner. You never know what's around the corner. We got into debt due to my husband having head and neck cancer. He looked and felt perfectly fit and then the... Read more Reviewed on: 26th June 2025

Latest lowest rating:

2

My payments are not aligned with the date required b... My payments are not aligned with the date required by the credit card which cased major attention on my credit rating report Reviewed on: 23rd June 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (14668)

Review of the StepChange, Debt Management:

Can’t fault any of the experience they are here to...

Can’t fault any of the experience they are here to help Reviewed on: 24th May 2025

Step change helped me get out of a poor financial si...

Step change helped me get out of a poor financial situation when I got furloughed due to covid and couldn't afford to repay things that I owed. They consolidated my creditors and made my monthly payments affordable. I am nearly completely clear of it all 5 years on. Reviewed on: 7th June 2025

StepChange angels

StepChange have been extremely helpful, non-judgmental, supportive and patient throughout the time I have been with them. I Have in fact told people about them when I knew they needed help. Reviewed on: 7th June 2025

Effective and person centred support

My experience throughout has been that the team are understanding, person centred, knowledgeable and offer effective advice and support. They have a good sense of what it takes to seek support to sort your finances and are firm but not judgemental and they are there to help! Reviewed on: 7th June 2025

Step change are a fantastic debt management company...

Step change are a fantastic debt management company and they really helped me with my debt and set up an affordable debt management plan to help me pay off my debts. They are fantastic. Thank you Stepchamge Reviewed on: 7th June 2025

I don’t know what I would have done without the help...

I don’t know what I would have done without the help from these guys, they are amazing, so much empathy and are very understanding. Reviewed on: 7th June 2025

Fantastic staff, brilliant serve.

Fantastic staff, brilliant serve. Reviewed on: 7th June 2025

Very helpfull and professional

Help me get my finances in order Reviewed on: 7th June 2025

Excellent company

I have been with them for a few years and the service is excellent. I needed help after suffering abuse in a violent and domineering relationship and they were sympathetic and put me at ease. Reviewed on: 7th June 2025

All I can say they are a god send, they have helped...

All I can say they are a god send, they have helped me go through everything over the phone. They are friendly,polite and helpful on the phone they never rush me and go over everything until I am ok with it I am very grateful for them thank you Reviewed on: 7th June 2025

I was in a real mess, step change have taken all the...

I was in a real mess, step change have taken all the pressure off my shoulders, I am now back in control of my finances Reviewed on: 7th June 2025

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