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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (11168 reviews)

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4.96

Based on 11,168 reviews, last reviewed 22nd Apr 2025

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Recommended Very positive experience, extremely helpful staff, helped every step of the way with my DMP, highly recommended to anyone who needs help can't praise ... Read more Reviewed on: 16th March 2025

Latest lowest rating:

1

Poor advice My husband found himself in difficulty following a gambling addiction that he had used a credit card for along with maxing out his overdraft. We went ... Read more Reviewed on: 22nd April 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (11168)

Review of the StepChange, Debt Management:

Saved me from a life of worry

From the word go, Step Change, changed my future, a future that was destined to be a continual worry. Reviewed on: 22nd July 2021

Reassuring and easy who could ask for more!

Reassuring and easy who could ask for more! Reviewed on: 6th June 2024

Really helpful, given me more control and less sleep...

Really helpful, given me more control and less sleepless nights Reviewed on: 6th June 2024

Very understanding and non judgemental staff.

Very understanding and non judgemental staff..always helpful Reviewed on: 6th June 2024

Several years ago we were in deep financial trouble.

Several years ago we were in deep financial trouble. Fortunately a friend suggested that we should contact StepChange and, after a successful application, we have never looked back. Several options were given and we chose a debt management plan as it best suited our circumstances. After this there were no more unpleasant phone calls, mail or callers at the door. Good advice was given when setting budgets throughout the plan and monthly payments were made throughout. Now nearing the end of plan, pleased to recommend to anyone with a similar problem in future. Reviewed on: 5th June 2024

Confidence builder

Step change took me from a suicidal state and given me back my confidence by taking me step by step Reviewed on: 4th June 2024

Step Change DMP

Step Change were very helpful in their initial advice and setting up the DMP Reviewed on: 4th June 2024

StepChange helped me to deal with my debts...

StepChange helped me to deal with debts that I could not service at the time I first contacted them in December 2021. They provided invaluable assistance in dealing with my creditors and subsequently helped me move into a Debt Management Plan so that I could repay what I owe over a time period that was acceptable to my creditors, who also agreed not to charge interest on the debt. Reviewed on: 4th June 2024

Always helpful and reassuring in difficult times

Always helpful and reassuring in difficult times Reviewed on: 4th June 2024

My daughter recommended Stepchange.

My daughter told me about Stepchange, as she deals with homeless people as part of her job. I contacted them over year ago and my sleepless nights and worries eased significantly when they put me on a plan. Reviewed on: 3rd June 2024

Excellent service highly recommended

Being in debt is not nice for anyone and everyone I have spoken to at Stepchange has been very helpful and the most important thing to me is not feeling judged which I don’t by anyone at Stepchange they just want to help people. They give excellent advice and if I ever feel the need to speak to some they are always there to listen. Reviewed on: 3rd June 2024

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